Associate Account Manager

Burnaby, British Columbia, Canada - V5J 0C6

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate20 Mar, 2018CAD 0 Annual11 Jan, 20182 year(s) or aboveDirect sales experience in B2B or B2C,time management/organizational skillsNoNo
Required Visa Status:
US CitizenStudent Visa
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp


Description Ritchie Bros. Financial Services (RBFS) is a rapidly growing, highly innovative provider of equipment financing and leasing. As part of Ritchie Bros. – a global leader in asset management and disposition, selling billions of dollars of heavy equipment annually – RBFS helps thousands of customers every year finance trucks and equipment purchased at auctions, dealers, and private sales. Join an industry-disrupting company that offers tons of growth opportunity and an unbeatable culture built on results, recognition, and rewards. #LI-Sales We are currently looking for an Associate Account Manager to join our growing sales team! Based out of our headquarters in Burnaby, BC, this role will be primarily focused on outbound calling to existing Ritchie Bros customers. The successful candidate(s) will interface with Ritchie Bros purchasing customers, Account Managers and Administrative teams daily and with the Auction sites and key contacts with our Lending Partners as required, while advancing their sales career through continuous training and performance recognition!


The Associate Account Manager (internally titled “Sales Coordinator”) will be responsible for sales duties, primarily handling incoming and outgoing phone and/or e-mail inquiries for both internal team members as well as external customers: Lead Generation: Generate new business leads by outbound calling to assist Marketing Campaigns and/or Special Promotions. Generate new business leads through outbound calls to existing Ritchie Bros. customers. Follow up on existing customers with approvals, previously funded customers, new business opportunities. Sales Coordination Communicate effectively with Sales Team and Operations Team, referring the pending and/or approved loan applications back to the Credit Team for re-decision in situations where verification indicates missing or incomplete information. Reviewing accuracy of Credit Approvals, completing appropriate Credit Approval Notifications and sending to the customer on behalf of the Account Manager. Sales Support: Responding to requests for information/clarification regarding documentation and funding situations in a professional and efficient manner. Escalating more serious situations/problems to the Account Manager/Sales Manager as needed for speedy and equitable resolution. Maintaining a positive working relationship with team members and auction representatives in order to quickly and efficiently resolve issues/problems before they result in loss of business. Work closely with Sales Manager to assist when coverage needed due to Account Manager Holidays and/or sick time







Sales, Marketing, Business Development.




Burnaby , 9500 Glenlyon Parkway, Burnaby V5J 0C6