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Customer Experience: SEIS Associate at SeedLegals
London, England, United Kingdom - Full Time
Skills Needed
Customer Experience, Tax Incentives, Company Law, Startup Finance, Operational Thinking, Process Improvement, Communication Skills, Customer Support, Collaboration, Content Development, Training Materials, Product Development, Crm, Legal Knowledge, Attention To Detail, Problem Solving
Specialization
Candidates should have a background in law, accountancy, compliance, or tax, with experience in tax incentives and startup finance. Strong communication skills and a process-driven mindset are essential.
Experience Required
Minimum 2 year(s)
OMNI Customer Fulfillment Associate at Walmart Canada
Victoria, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Office Support, Administrative Skills, Clerical Skills, Windows Pc Applications, Software Tools, Professional Setting
Specialization
At least 1 year of experience in a professional/office related environment is required. Candidates should have experience using a computer with Windows applications and effective communication skills in a professional setting.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Office Support, Administrative Skills, Clerical Skills, Windows Pc Applications, Software Tools, Professional Environment, Accuracy, Accountability, Policy Information, Claims Handling, Payment Inquiries, Life Insurance, Annuity Policies
Specialization
At least 1 year of experience in a professional/office related environment is required. Candidates should have experience using Windows PC applications and demonstrate attention to detail and effective communication skills.
OMNI Customer Fulfillment Associate at Walmart Canada
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Time Management, Organizational Skills
Specialization
Assists in preparing SOP for new process. Identifies and resolves issues around nonstandard pending transactions.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows Pc Applications, Clerical Skills, Administrative Skills, Professional Writing, Problem Solving, Accountability, Policy Information, Claims Handling, Shift Work, Software Learning, Office Support, Professional Environment
Specialization
At least 1 year of experience in a professional/office related environment and using Windows PC applications. A high school diploma or GED is required, with a preference for previous insurance industry experience.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows Pc Applications, Clerical Skills, Administrative Skills, Professional Writing, Professional Speaking, Accountability, Problem Solving, Time Management, Team Collaboration, Software Learning, Policy Information, Claims Handling
Specialization
At least 1 year of experience in a professional/office related environment and using Windows PC applications. Previous insurance industry experience is preferred.
Associate Manager, Customer Support at Coinbase Careers Page
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Team Management, Data Analysis, Performance Metrics, Communication, Problem Solving, Leadership, Coaching, Collaboration, Time Management, Proactive, Adaptability, Organizational Skills, Customer Obsession, Technical Support, Project Management
Specialization
Candidates should have a minimum of 8 years of relevant experience in financial services or customer support, with at least 5 years in people management. Strong communication skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 10 year(s)
Customer Care Retail Sales Associate at Canadian Tire Prince Albert
Prince Albert, SK S6W 1A1, Canada - Full Time
Skills Needed
Computerized Systems
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Success Associate – Remote at Spade Recruiting
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Communication, Relationship Building, Empathy, Professionalism, Self Motivation, Discipline, Organizational Skills, Proactive Mindset
Specialization
The ideal candidate should possess excellent communication skills and a genuine passion for helping others. Experience in customer service, sales, or insurance is helpful but not required.
Junior Customer Excellence Associate at Buildofarm
Sharjah, , United Arab Emirates - Full Time
Skills Needed
Crm Software, Training, Communication Skills, English
Qualification
Graduate
Retail Customer Experience Associate at The Shoe box
Vancouver, BC V6K 2G8, Canada - Full Time
Skills Needed
Children, Store Setup, Lightspeed
Qualification
Graduate
Associate Customer Support Engineer at Fastly
San Francisco, California, United States - Full Time
Skills Needed
Customer Support, Written Communication, Attention To Detail, Problem Solving, Analytical Skills, Technical Debugging, Ticketing Systems, Documentation Tools, Coding Languages, Network Routing, Customer Advocacy, Process Improvement, Training, Customer Outreach, Triage, Abuse Management
Specialization
Candidates should have 1-2 years of experience in a customer-facing role and familiarity with ticketing systems and documentation tools. Strong written communication skills and attention to detail are essential for success in this position.
Associate Customer Support Engineer at Fastly
Stapleford, England, United Kingdom - Full Time
Skills Needed
Customer Support, Written Communication, Attention To Detail, Problem Solving, Analytical Skills, Technical Debugging, Ticketing Systems, Documentation Tools, Coding Languages, Network Routing, Customer Advocacy, Process Improvement, Training, Customer Outreach, Triage, Abuse Policy
Specialization
Candidates should have 1-2 years of experience in a customer-facing role and familiarity with ticketing systems and technical debugging processes. Strong written communication skills and attention to detail are essential.
Associate Customer Care Professional at illumifin
Shuili Township, , Taiwan - Full Time
Skills Needed
Customer Service, Communication Skills, Organization Skills, Detail Orientation, Ms Windows, Ms Word, Call Management, Problem Solving, Team Collaboration, Time Management, Insurance Knowledge, Documentation, Service Improvement, Urgency, Confidentiality
Specialization
A high school diploma or GED is required along with strong communication skills and at least one year of customer service experience in a fast-paced environment. Proficiency in MS Windows and a reliable, trustworthy demeanor are also necessary.
Associate Customer Support Engineer at Fivetran
, , - Full Time
Skills Needed
Technical Support, Apis, Networking Fundamentals, Sql, Collaboration, Problem Solving, Customer Service, Documentation, Incident Investigation, Teamwork, Communication, Curiosity, Efficiency, Customer Satisfaction, Technical Guidance, Support Processes
Specialization
The role requires 0-2 years of experience and a degree in Computer Sciences. Candidates should have a basic understanding of APIs and SQL querying, along with excellent communication skills.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows Pc Applications, Clerical Skills, Administrative Support, Professional Environment
Specialization
At least 1 year of experience in a professional/office related environment is required. Candidates should have experience using Windows PC applications and effective communication skills in a professional setting.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows Pc Applications, Clerical Skills, Administrative Skills, Professional Writing, Professional Oral Communication, Accountability, Problem Solving, Time Management, Team Collaboration, Data Entry, Policy Information, Claims Handling
Specialization
Candidates must have at least 1 year of experience in a professional or office-related environment and 6+ months of experience requiring attention to detail and effective communication. A high school diploma or GED is required.
Customer Experience Associate - MOCC at ASPHALT GREEN INC
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Interpersonal Skills, Attention To Detail, Problem Solving, Administrative Support, Collaboration
Specialization
Candidates should have previous experience in customer service or hospitality and possess excellent communication skills. Basic proficiency with Microsoft Office and a connection to the community are also important.
Customer Experience: SEIS Associate at SeedLegals
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

38000.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Experience, Tax Incentives, Company Law, Startup Finance, Operational Thinking, Process Improvement, Communication Skills, Customer Support, Collaboration, Content Development, Training Materials, Product Development, CRM, Legal Knowledge, Attention To Detail, Problem Solving

Industry

Legal Services

Description
About SeedLegals Interested in exploring the world of legaltech? Join our diverse team at SeedLegals and provide high quality support to some of the UK’s most exciting startup founders! SeedLegals is the leading provider of automated legal solutions for startups in the UK, France, and Ireland. We’re a Series A company, backed by exceptional VCs such as Index Ventures, committed to making entrepreneurship accessible to all. We've revolutionised early-stage fundraising, team reward systems, and business scalability since our inception in 2016. With over 60,000 companies served and startups raising over £2 billion on our platform, we've become a driving force in the industry. Our values are key to our success here at SeedLegals: We invest and trust in each other; We are committed to a growth mindset; We embrace diversity and cultivate inclusion; We are driven by customer success. The Role As an SEIS Associate, you’ll be at the heart of how SeedLegals helps startups secure their Advance Assurance applications to attract investors and give them the generous SEIS/EIS tax breaks many investors look for. Our team completes more SEIS/EIS Advance Assurance applications than any other organisation in the UK. You’ll work directly with founders to guide them through application process and HMRC requirements but your impact doesn't stop there. You’ll also play a hands-on role in building and improving the systems that power the experience: Refining our customer pipelines and workflows in our CRM (Hubspot) Creating scalable processes and playbooks Feeding directly into our product development by sharing insights, testing features, and shaping new tools Collaborating cross-functionally with Sales, Legal and Engineering to make complex things feel simple for customers This is a role for someone who loves combining customer empathy with operational thinking - someone who thrives in a fast paced, collaborative environment and enjoys making things work better at scale. You’ll help us not just support startups, but scale the platform that powers them. What You’ll Be Doing Guiding customers through the completion and submission of Advance Assurance applications Supporting clients with SEIS/EIS questions and assisting with correspondence from/to HMRC Providing responsive, accurate support through HubSpot live chat, email, and Gmeet Delivering outstanding customer experience that is compliant, efficient, and founder-friendly Working cross-functionally with our CX, Legal, Sales, and Product teams to improve workflows and build better tools Helping develop content and training materials to scale our support across a growing customer base Providing feedback to shape the Advance Assurance product and support ongoing improvements Your annual starting salary would be between £33,000 - £38,000 depending on your experience. A background in law, accountancy, compliance or tax Demonstrable experience in tax incentives, VCM guidelines, company law, or startup finance. Previous exposure to SEIS/EIS roles is a plus A strong interest in working at the intersection of law, finance, and technology - and are excited by the fast pace of startup life Process-driven and highly organised, quick to spot ways to improve efficiency or fix pain points Excellent written and verbal communication skills and candidates who thrive when helping others Experience assisting customers through complex processes. Experience working with founders, early-stage startups or with SaaS businesses is a big plus Motivated by both individual ownership and team success This role is based in the UK. Successful candidates must have the right to work in the UK, as this role is not eligible for current or future visa sponsorship Private healthcare, life, and group critical illness insurance 25 days annual leave, plus bank holidays and your birthday off Buy and sell annual leave options 3 volunteer days per year Share options after one year in the company Pension Hybrid working policy, and a £250 work-from-home allowance. Learning, development and networking opportunities with some of the most experienced individuals in UK startup law, investment, and entrepreneurship Cycle to work scheme Annual learning & development budget Access to Happl - integrated benefit and rewards platform Free lunch in the office once a week Interview Process Apply online 30 min video call with a member of the team + small written task 1hr long interview with a manager & member of the team 30 min chat with the Head of Customer Experience 30 min chat with the CEO We love that many candidates are embracing AI to support their applications. However, we’ve found that this often makes applications very similar to one another, which can limit your ability to stand out. We encourage you to personalise your application so your unique voice and experiences come through.
Responsibilities
As an SEIS Associate, you will guide customers through Advance Assurance applications and support them with SEIS/EIS questions. You will also collaborate with various teams to improve workflows and enhance customer experience.
Customer Experience: SEIS Associate at SeedLegals
London, England, United Kingdom - Full Time
Skills Needed
Customer Experience, Tax Incentives, Company Law, Startup Finance, Operational Thinking, Process Improvement, Communication Skills, Customer Support, Collaboration, Content Development, Training Materials, Product Development, Crm, Legal Knowledge, Attention To Detail, Problem Solving
Specialization
Candidates should have a background in law, accountancy, compliance, or tax, with experience in tax incentives and startup finance. Strong communication skills and a process-driven mindset are essential.
Experience Required
Minimum 2 year(s)
OMNI Customer Fulfillment Associate at Walmart Canada
Victoria, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Office Support, Administrative Skills, Clerical Skills, Windows Pc Applications, Software Tools, Professional Setting
Specialization
At least 1 year of experience in a professional/office related environment is required. Candidates should have experience using a computer with Windows applications and effective communication skills in a professional setting.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Office Support, Administrative Skills, Clerical Skills, Windows Pc Applications, Software Tools, Professional Environment, Accuracy, Accountability, Policy Information, Claims Handling, Payment Inquiries, Life Insurance, Annuity Policies
Specialization
At least 1 year of experience in a professional/office related environment is required. Candidates should have experience using Windows PC applications and demonstrate attention to detail and effective communication skills.
OMNI Customer Fulfillment Associate at Walmart Canada
Calgary, AB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Time Management, Organizational Skills
Specialization
Assists in preparing SOP for new process. Identifies and resolves issues around nonstandard pending transactions.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows Pc Applications, Clerical Skills, Administrative Skills, Professional Writing, Problem Solving, Accountability, Policy Information, Claims Handling, Shift Work, Software Learning, Office Support, Professional Environment
Specialization
At least 1 year of experience in a professional/office related environment and using Windows PC applications. A high school diploma or GED is required, with a preference for previous insurance industry experience.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows Pc Applications, Clerical Skills, Administrative Skills, Professional Writing, Professional Speaking, Accountability, Problem Solving, Time Management, Team Collaboration, Software Learning, Policy Information, Claims Handling
Specialization
At least 1 year of experience in a professional/office related environment and using Windows PC applications. Previous insurance industry experience is preferred.
Associate Manager, Customer Support at Coinbase Careers Page
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Team Management, Data Analysis, Performance Metrics, Communication, Problem Solving, Leadership, Coaching, Collaboration, Time Management, Proactive, Adaptability, Organizational Skills, Customer Obsession, Technical Support, Project Management
Specialization
Candidates should have a minimum of 8 years of relevant experience in financial services or customer support, with at least 5 years in people management. Strong communication skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 10 year(s)
Customer Care Retail Sales Associate at Canadian Tire Prince Albert
Prince Albert, SK S6W 1A1, Canada - Full Time
Skills Needed
Computerized Systems
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Success Associate – Remote at Spade Recruiting
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Communication, Relationship Building, Empathy, Professionalism, Self Motivation, Discipline, Organizational Skills, Proactive Mindset
Specialization
The ideal candidate should possess excellent communication skills and a genuine passion for helping others. Experience in customer service, sales, or insurance is helpful but not required.
Junior Customer Excellence Associate at Buildofarm
Sharjah, , United Arab Emirates - Full Time
Skills Needed
Crm Software, Training, Communication Skills, English
Qualification
Graduate
Retail Customer Experience Associate at The Shoe box
Vancouver, BC V6K 2G8, Canada - Full Time
Skills Needed
Children, Store Setup, Lightspeed
Qualification
Graduate
Associate Customer Support Engineer at Fastly
San Francisco, California, United States - Full Time
Skills Needed
Customer Support, Written Communication, Attention To Detail, Problem Solving, Analytical Skills, Technical Debugging, Ticketing Systems, Documentation Tools, Coding Languages, Network Routing, Customer Advocacy, Process Improvement, Training, Customer Outreach, Triage, Abuse Management
Specialization
Candidates should have 1-2 years of experience in a customer-facing role and familiarity with ticketing systems and documentation tools. Strong written communication skills and attention to detail are essential for success in this position.
Associate Customer Support Engineer at Fastly
Stapleford, England, United Kingdom - Full Time
Skills Needed
Customer Support, Written Communication, Attention To Detail, Problem Solving, Analytical Skills, Technical Debugging, Ticketing Systems, Documentation Tools, Coding Languages, Network Routing, Customer Advocacy, Process Improvement, Training, Customer Outreach, Triage, Abuse Policy
Specialization
Candidates should have 1-2 years of experience in a customer-facing role and familiarity with ticketing systems and technical debugging processes. Strong written communication skills and attention to detail are essential.
Associate Customer Care Professional at illumifin
Shuili Township, , Taiwan - Full Time
Skills Needed
Customer Service, Communication Skills, Organization Skills, Detail Orientation, Ms Windows, Ms Word, Call Management, Problem Solving, Team Collaboration, Time Management, Insurance Knowledge, Documentation, Service Improvement, Urgency, Confidentiality
Specialization
A high school diploma or GED is required along with strong communication skills and at least one year of customer service experience in a fast-paced environment. Proficiency in MS Windows and a reliable, trustworthy demeanor are also necessary.
Associate Customer Support Engineer at Fivetran
, , - Full Time
Skills Needed
Technical Support, Apis, Networking Fundamentals, Sql, Collaboration, Problem Solving, Customer Service, Documentation, Incident Investigation, Teamwork, Communication, Curiosity, Efficiency, Customer Satisfaction, Technical Guidance, Support Processes
Specialization
The role requires 0-2 years of experience and a degree in Computer Sciences. Candidates should have a basic understanding of APIs and SQL querying, along with excellent communication skills.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows Pc Applications, Clerical Skills, Administrative Support, Professional Environment
Specialization
At least 1 year of experience in a professional/office related environment is required. Candidates should have experience using Windows PC applications and effective communication skills in a professional setting.
Customer Care Collections Associate at NTT DATA
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Attention To Detail, Communication, Insurance Knowledge, Windows Pc Applications, Clerical Skills, Administrative Skills, Professional Writing, Professional Oral Communication, Accountability, Problem Solving, Time Management, Team Collaboration, Data Entry, Policy Information, Claims Handling
Specialization
Candidates must have at least 1 year of experience in a professional or office-related environment and 6+ months of experience requiring attention to detail and effective communication. A high school diploma or GED is required.
Customer Experience Associate - MOCC at ASPHALT GREEN INC
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Interpersonal Skills, Attention To Detail, Problem Solving, Administrative Support, Collaboration
Specialization
Candidates should have previous experience in customer service or hospitality and possess excellent communication skills. Basic proficiency with Microsoft Office and a connection to the community are also important.
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