24 Hrs Keyholder- Peterborough

at  Sostrene Grene

Do you love retail, have strong operational and organisational skills and enjoy a varied and busy role in a fast-paced retail business?
Then Søstrene Grene is looking for you as their new Keyholder Retail Assistant at our upcoming store in Peterborough.
This is an exciting and varied job in a beautiful ambience and dynamic environment.
We are looking for personable and positive team players who have a passion for all things home and hobby. You must be flexible, proactive and enjoy giving great customer service. A Supervisor at Søstrene Grene has a busy and diverse role. Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starts, setting a high example, and creating a good Team spirit. Supervisors are third in line in terms of management, after the Store Manager and Assistant Store Manager.
This is a 24hrs fully flexible position which will include working weekends.

• Managing the effective workflow of the shop floor
• Identifying tasks that need to be completed and delegating jobs to the right people
• Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled.
• Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required.
• Creating a positive and proactive work environment for your Team, by leading with a ‘can-do’ attitude.
• Managing conflict
• Training new hires
• Keyholder duties, including opening and closing the store
• Assuming additional management responsibilities as may be required in the absence of the Management team.
• Assisting with staff scheduling as required
• Receiving, processing, and organising store deliveries
• Sign writing in line with established guidelines.
• Processing customer payments using the shop’s Point of Sale (POS) system.
• End of day cashing up and float management.
• Cash Safe management and G4S lodgements
• Addressing and resolving customers complaints in a professional manner.