Be part of our growing TEAM!
We are looking for goal-oriented individuals to fill in the Business Retention - Account Management Officer

QUALIFICATIONS:

• Candidate must possess at least Bachelor’s/College Degree in Business Administration, Management, Commerce, Marketing or equivalent.
• With at least 6 months of working experience in the related field is an advantage but not required.
• Applicants from different industries are encouraged to apply.
• Experience in sales and providing solutions based on customer needs
• Good communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
• Excellent organizational skills
• Fast learner in dealing with a fast-paced industry is a must
• Ability in problem-solving and negotiation
• Willing to work in Pasig City, Mondays to Fridays, 8:00-5:00PM

• Acquire a thorough understanding of customers needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics