Account Specialist II - Business Card

at  JPMorgan Chase Bank NA

San Antonio, Texas, USA - 78258

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Dec, 2021Not Specified16 Sep, 20211 year(s) or aboveCustomer InteractionNoNo
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Description:

Successful Account Specialists balance their focus on business results with offering options and finding solutions to help our customers. They also:

  • Are very comfortable communicating with customers in a metrics-driven environment
  • Are able to navigate multiple technologies while staying engaged with our customers
  • Demonstrate resiliency and extreme adaptability in a fast-paced environment
  • Possess strong customer focus with the ability to have detailed conversations with our customers
  • Take ownership of each customer interaction while treating customers with respect and responding with empathy
  • Document customer account activities thoroughly and concisely
  • Demonstrates personal excellence including punctuality, integrity, and accountability
  • Approach problems logically and with good judgment to ensure the appropriate customer outcome
  • Make appropriate decisions on behalf of our customers quickly and effectively
  • Effectively prioritize work to ensure efficiency
  • Are required to abide by all applicable regulatory and department practices and procedures
  • Have the ability to work independently and in a team environment
  • Think critically and exercise independent judgement

If you bring that, we’ll take care of the rest! When you join JPMorgan Chase & Co., we’ll:

  • Offer a competitive base salary and a wide range of benefits including paid time off, savings programs, health care, insurance plans, tuition assistance, and more
  • Provide opportunities for professional growth and advancement
  • Provide a work environment of high-energy employees that are trained, coached, focused, and driven
  • Provide paid classroom and on the job training, including industry leading benefits that start on day 1
  • Respect and value diversity, integrity, and teamwork

QUALIFICATIONS:

  • High School diploma/GED required
  • Must be willing to work in an environment that requires 100% phone-based customer interaction
  • Minimum of one year of customer interaction or customer support experience strongly preferred, either by phone or face-to-face
  • Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred
    New to Chase? See how our specialists make a real difference for our customers:
    https://youtu.be/geg-nMdJIHI

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

San Antonio, TX, USA