Accounts Receivable Clerk

at  Curative Care Network Inc

Love where you work! Are you searching for a job where you look forward to each day’s challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family’s lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we are one of the Journal Sentinel’s Top Workplaces of 2022!

JOB SUMMARY

The primary responsibility of the Accounts Receivable Clerk position is to ensure the performance of tasks in all areas of accounts receivable.

SKILLS & QUALIFICATIONS

• High School diploma or equivalent
• A minimum of 1 year insurance billing accounts receivable experience required.
• A high degree of accuracy and attention to detail
• Working knowledge of medical billing practice such as contractual adjustments and cash posting
• Ability to independently resolve problems successfully on the phone with clients, patients and internal departments.
• Proficient in all Microsoft Office applications, i.e., Excel, Outlook, and Word
• Has effective verbal, nonverbal, written communication skills, proficient in English language.
• Ability to effectively use equipment for tasks, including phone, fax, copier, computer, calculator.
• Able to deal with a variety of personalities and situations that require tact, judgment, and poise.
• Can lift and carry up to 15#.

ESSENTIAL FUNCTIONS

• Accurately interprets remittance advices regarding payments, adjustments and patient responsibility ensuring payment amounts and patient billing are accurate.
• Post insurance and patient payments.
• Reviews Electronic Fund Transfers (EFTs) / insurance payments where applicable to ensure money is posted to correct system.
• Print EOBs from insurance portals.
• Accurately works assigned work queues in billing systems, gathering missing or incomplete billing information when needed.
• Professionally answers incoming phone calls (i.e. patients, clients, payers) providing accurate information regarding outstanding bill/invoice/claim or other reason for inquiry.
• Accepts patient payments over the phone where applicable.
• Document payments in Excel for accounting.
• Reviews and reconciles daily payments.
• Investigates and resolves misapplied payments and discrepancies.
• Document and detail all pertinent information relating to accounts.
• Runs End of Day/Month reports.
• Participates in other activities or projects as assigned, such as refund research, check preparation, posting reversals, maintaining logs, etc.
• Initiates follow up on denied, improperly paid claims, or claims requesting additional information.
• Remain current on insurance and billing guidelines/regulations and inform the manager of changes.
• Assist all billing staff in work-related duties.
• Crosstrain to allow for necessary back-up coverage.
• Communicate all business operations and functions to the Manager.
• Maintain patient and operational confidentiality following HIPPA standards.
• Actively participates in training as needed.
• Follow the policies and procedures established by Curative Care.
• All other duties as assigned.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients