Accounts Receivable Specialist

at  Global Industrial

COMPETENCIES AND SKILLS

• 2Years minimum collection experience
• Previous experience in customer interaction.
• Strong attention to detail, goal oriented
• Experience with Excel a plus.
• Strong problem resolution and reasoning abilities.
• Excellent written and verbal communication abilities.
• Ability to prioritize and manage multiple responsibilities.
• Accounts Payable knowledge/experience a plus
• French bilingual an asset, but not mandatory.

• Expected outbound call volume of 35 to 55 per day.
• Reduce aging bucket 61+ to below 10%.
• Interacts with client Accounts Payable Department regarding status of payments in a fast goal oriented collections department.
• Identifies areas of concern and provides effective problem resolution and suggestions regarding customer account status.
• Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts.
• High volume customer calls, account adjustments, small balance write off.
• Accountable for reducing delinquency for assigned accounts.
• Tracks progress of accounts and updates via company data base for weekly aging report.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Hours 8:00AM to 5:00PM MF.