Positive Behavior Health Developments is a growing ABA therapy agency committed to providing high-quality, evidence-based care to children and families. We’re looking for an organized, proactive Administrative Assistant who thrives in a fast-paced environment and has a passion for supporting clinical teams that change lives. Hours are from 8:30 am to 5 pm Monday- Friday.

REQUIRED QUALIFICATIONS:

• Must speak, read, and write English proficiently (this is a requirement)
• Strong organizational skills and attention to detail
• Ability to prioritize and manage multiple tasks in a high-volume setting
• Proficiency in Microsoft Office and Google Workspace
• Experience or familiarity with Applied Behavior Analysis (ABA) services

PREFERRED QUALIFICATIONS:

• Spanish-speaking is a plus
• Familiarity with insurance credentialing
• Experience using AI tools for productivity
• Knowledge of ABA software (e.g., ABA Matrix, CentralReach)

• Provide administrative and clerical support to clinical and operations teams
• Organize and maintain digital and physical files in compliance with HIPAA regulations
• Manage scheduling, communications, and intake processes
• Assist with insurance credentialing and documentation follow-up
• Support benefits verification, authorization tracking, and billing coordination
• Utilize AI tools and software to streamline administrative tasks
• Communicate professionally with caregivers, team members, and stakeholders
• Manage email correspondence, calendar invites, and shared documents across Google Workspace and Microsoft Office