Administrative Services Representative

at  Ministry of Agriculture Food and Agribusiness

Are you an enthusiastic individual dedicated to providing superior customer service? Would you describe yourself as a motivated team player, able to develop a strong network with co-workers and who prides themselves on having exceptional attention to detail and a strong ability to multi-task? If so, please consider this opportunity.
Note: These positions are required to report to and work from the physical work location (1 Stone Rd., Guelph) a minimum of three days per week. Current hybrid work arrangements are subject to change.

COMMUNICATION AND CUSTOMER SERVICE SKILLS:

• You have communication skills to explain policies, procedures and reporting requirements.
• You are comfortable presenting information to internal teams at meetings
• You have customer service skills to provide a variety of services to internal and external clients reliably and routinely in a highly responsiveness manner.

ORGANIZATIONAL SKILLS:

• You have organizational and prioritization skills to manage a heavy workload with multiple demands and conflicting deadlines.
• You are able to support management in tracking multiple projects, following up on action items and providing status updates to team members.
• You have organization skills to complete tasks and meet deadlines.
• You are able to reliably manage records, track and retrieve information and data.

ANALYTICAL AND PROBLEM-SOLVING SKILLS:

• You have analytical skills to support the development, implementation and tracking of new and/or updated administrative policies and procedures.
• You have analytical skills to review financial transactions for compliance with policies, procedures and guidelines.
• You have analytical and problem-solving skills to proactively identify potential problems and make recommendations for potential solutions.

COMPUTER SKILLS:

• You are proficient with databases (e.g. Salesforce), common office computer equipment (e.g. desktops, laptops and various other peripherals) and software such as OneNote, and Microsoft Office applications.

FINANCIAL ADMINISTRATION SKILLS:

• You have numeracy skills to support financial management, tracking and budgeting.
• You are able to interpret and apply financial policies, procedures and guidelines.

In this role, you will provide a range of administrative support services to staff and clients. These services will include:

• providing client and program administration support for a range of programs
• managing calendars and correspondence for management and staff
• entering, tracking and manipulating data to support branch projects
• planning and organizing unit meetings, tracking projects
• lead and deliver unit level administrative projects
• processing financial transactions related to staff expenses, branch spending, vehicle costs and procurement in the branch
• supporting the branch administration team