Administrative Support Coordinator

at  California State University Monterey Bay

ADMINISTRATIVE SUPPORT COORDINATOR

Job no: 541012
Work type: Staff
Location: Monterey Bay
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Classification: Administrative Support Coordinator II
Hours: Full-time / 40 hours per week
FLSA: Non-exempt
Anticipated Hiring Salary Range: $4,076 to $4,544* mo.

KNOWLEDGE, SKILLS AND ABILITIES:

Must be fully functional in all technical aspects of work assignments. Comprehensive and detailed knowledge of applicable university infrastructure, policies and procedures. Thorough mastery of English grammar, spelling, punctuation and editing. Working knowledge of budget policies and procedures. Expertise in using office software packages, technology, and systems.
Ability to: independently handle multiple work unit priorities and projects; interpret and apply independently a wide variety of policies and procedures, and use judgment and discretion to act when precedents do not exist; troubleshoot most office administration problems and respond to all inquiries and requests related to assigned functions; understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; analyze operational and procedural problems and develop, recommend and evaluate proposed solutions; perform business math, analyze budgetary data, and make accurate projections requiring some inference; effectively write and present own reports; effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations; and use negotiation and persuasion skills to achieve results and expedite projects.

MINIMUM QUALIFICATIONS:

Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite. These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

PREFERRED QUALIFICATIONS:

Knowledge of data management methods and procedures. Ability to learn CSU Teacher Education regulations, procedures and policies. Experience tracking and monitoring budgets, revenue, and expenditures. Working knowledge of the California Teacher Credentialing process; technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. Experience with XAP, or other automated student information retrieval systems, software programs such as imaging software or Hyperion/Brio reporting. Possess professional communication skills and excellent customer service skills. Demonstrated ability to address the essential functions associated with this position including knowledge and abilities identified above.

EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.
To apply, visit https://careers.csumb.edu/en-us/job/541012/administrative-support-coordinator
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Under the general supervision of the Dean of the College of Education and daily direction of the Department Chair of Education & Leadership, the Administrative Support Coordinator is responsible for independently performing the full range of varied and complex clerical and administrative assignments in support of the programs. The Administrative Support Coordinator assists in ensuring the consistent, smooth, day-to-day operations of the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Administrative Support: Provides primary daily assistance to the Department Chair, program coordinators, and academic staff, handling multiple requests. Assists Department Chair and faculty with preparation of course schedules, calendars, course descriptions, catalog and brochure copy; maintains accurate and detailed databases related to courses, schedules, and enrollments. Provides administrative support for faculty recruitment and personnel actions including the temporary faculty. Provides support for academic advising and helps prepare materials related to academic instruction. Works with the Department Chair and faculty to coordinate planning for administrative needs and day-to-day operations of current and new programs. Works on special projects, reports and other duties as required.
• Budget Support: Maintains, tracks, reconciles, and reports program budget expenditures in a timely manner according to the procedures of the University which may include working directly with University Corporation, Accounting and grant budgets. Provides budget status reports as requested by the Department Chair. Maintains complex data related to financial reporting. Maintains all documentation for the department’s purchases. Reviews and confirms accuracy of invoices for approval of payment. Works with the Dean’s office Budget Analyst to ensure consistency with other departments.
• Department Management: Provides primary office services and supports the program by handling all campus work orders, travel requisitions, purchase orders and other work necessary to meet the day-to-day operating needs of the office. Organizes and maintains the office infrastructure, including supplies and services, office files, and records. Assembles information from these and other sources in response to requests. Prepares correspondence and handles complex telephone and email requests. Schedules and coordinates large meetings, activities, and events. Attends meetings, prepares minutes or summary notes, and follows up on action items which relate to the department goals. Assist with creating the process workflow for the department to ensure consistency among staff and faculty.
• Accreditation: Provides administrative support to the Department Chair with accreditation activities. Organizes and maintains electronic and physical records and files for the programs and students within the programs. Summarizes information from program files and other resources.
• Student Assistant Supervision: Recruits, hires, and supervises student assistants. In consultation with the Department Chair and faculty, establishes clerical procedures, controls the workflow, and sets priorities for the work of student assistants.
• Works with Department Chair and faculty to coordinate teacher education programs underwritten by non-general fund sources.

Other Functions:
Performs other job-related duties and special projects as assigned.