Aggregate Dispatch/Order Entry

at  MCC Inc

APPLETON | WISCONSIN

Are you looking for a rewarding career, and a chance to help build your community? Do you enjoy variety and working in a fast-paced environment? MCC, Inc. is looking for motivated and detail-oriented candidates to join our team.

QUALIFICATIONS

• 2 years minimum knowledge and experience of aggregate products and quarry operations preferred.
• High School Diploma or Equivalent with an understanding of basic math preferred.
• Must be able to handle multiple tasks and priorities in a high volume, and fast paced work environment.
• Independent judgment and decision-making skills, with the ability to problem solve.
• High level of accuracy, attention to detail, and organization with the ability to establish priorities.
• Knowledge of geographical areas and weight limits, with the ability to read and interpret maps.
• Ability to take directives from a variety of people and departments for efficient operations.
• Communication skills, both verbal and written; including the ability to provide and comprehend clear instructions or directions (both general and technical).
• Basic understanding of Excel and Microsoft Office with the ability to adapt to various computer programs through training

Aggregate Dispatchers are responsible for professionally communicating with all team members, drivers, and customers to ensure the timely delivery of quality materials. Responsibilities include answering phones, responding to customer requests and inquiries, and entering work orders into our dispatching systems. Additionally, dispatchers must coordinate multiple delivery schedules and routes, driver start times, and load schedules to ensure customers are serviced in a timely manner. Utilizing fleet management software, dispatchers communicate with and monitor driver progression to provide assistance during the delivery process. The ideal candidate would be able to work in a fast-paced team environment and would also be able to communicate effectively with various departments such as HR/Safety and Maintenance to ensure fleet safety and compliance.
MCC, Inc. is a versatile company that requires employees to cross-train on other duties or work-tasks as assigned. Additionally, all employees are expected to maintain compliance with all workplace rules and regulations according to company policy, and all governing agencies.