Analyst - Product Adoption

at  RELEX Solutions

RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.

OUR PRODUCT TEAM

RELEX Product team is pivotal in ensuring our continued growth. We build industry-leading products that fulfil the needs of world’s largest and most advanced retailers and manufacturers. Our products use advanced cutting-edge technology like AI and ML while being user-friendly and efficient to use for the thousands of users we have. We have the happiest customers of our industry, and our customers couldn’t run their daily operations without RELEX. What’s more, through optimizing our customers supply chains, we save 11m kg of food waste every year. We are proud of our culture: we have a strong, talented, and ambitious team who doesn’t take themselves too seriously and has lots of fun together.
We are now looking for a part-time Analyst to become a part of RELEX family in Helsinki. You’ll join the Product Adoption team (part of the Forecasting and Replenishment (F&R) product department) of 7 people, who will help you succeed in your new role. The team is committed to ensuring that our Operations colleagues can effectively deploy the F&R product for our customers. You will support the team in achieving this goal by designing, producing, and delivering supporting materials for our internal and external customer base, managing different projects, and assisting in providing all these.

As an Analyst in Product Adoption, you will work with subject matter experts and other stakeholders to enable our user community to use RELEX to its fullest. A significant part of this role involves building training material as the basis of eLearning for our products, but it also includes responsibility for other projects, e.g. this year our analysts have each led work that delivers some the department’s most important and game-changing initiatives. This is a great position to learn more about how the RELEX F&R application works, the retail supply chain in general, and activities that drive product adoption in enterprise technology. In this role, you will:

• Create professional training materials for conversion into engaging eLearning courses.
• Manage the enablement initiatives through their lifecycle, from the initial idea, through all the review stages to their development.
• Continuously develop your own expertise with regards to RELEX F&R solutions.
• Grow professionally within the supply chain, retail and technology.

For example, in the last year, our analysts have worked on…

• A data pipeline project involving different stakeholders across many departments, while also learning and constructing a solution using databases and query languages.
• Analyzing customer survey data for our department, delivering a Power BI report to visualize the results, and presenting the insights internally.
• A tooling pilot for customers, which includes creating a solution, communicating with our Customer Operations department, and implementing the solution to suitable customer environments.