Voted THE BEST in Honolulu Magazine’s “Best of Honolulu” four years in a row, Chubbies Burgers has leveling up with a fresh new concept called Boarded Up – and we’re looking for passionate, reliable Assistant Manager to join us at our new Kaimuki location!
This is your chance to be part of a tight-knit, fun-loving team serving up top-quality, simple burgers with housemade ingredients.

JOB SUMMARY:

• Responsible for supporting the business ownership and co-managing with the General Manager.
• Oversee and manage all areas of restaurant operations: ensuring exceptional customer service, maintaining quality standards, and contributing to efforts of overall business goals
• Operate a fully functional restaurant: Store hours of operation and policies must be followed. Ensure all emergencies are handled, and staffing issues are resolved in a timely manner.
• Lead with initiative and focus: Set an excellent example for staff, effectively communicate with candor, manage with proactive and forward-thinking solutions. Have a detail-oriented approach to job duties.
• Oversee day-to-day operations at the storefront. Manager’s log book, cash logs and deposits, etc.
• Resolving scheduling issues/matters. Supervising and assigning tasks to staff.
• Communication tasks: Announcements, Emails, submitting reports to Ownership.
• Weekly Supervisor meeting. Weekly meetings or check-in with Owner & Assistant Manager.

POSITION QUALIFICATIONS:

• Open availability required.
• High school diploma or GED required
• 3 years experience in the hospitality/restaurant industry.
• 2 or more years in a supervisor capacity, responsible for a team of at least 5 people.
• Strong organizational skills with proven ability to manage multiple people and timelines in a fast-paced, constantly changing environment.
• Ability to maintain a systemic approach to job tasks and employee management.
• Professional etiquette skills: Ability to professionally and effectively represent the Chubbies brand via oral and written communication with internal and external stakeholders.
• Ability to keep calm and creatively problem-solve when things are not going as planned.
• Fast learner, with a willingness to jump in and enjoy a high energy work environment.
• High degree of responsibility and dependability.
• Excellent communication skills, detailed and thoughtful.
• Multi-tasking skills: Ability to oversee multiple responsibilities in a detailed manner.
• Grit and determination. Good vibes & positive workplace attitude.
• Valid Driver’s License.
  Location: 1108 12th Ave - just around the corner from our former Kaimuki location.

• Scheduling: Assist in approving daily/weekly timesheets, drafting schedules, overseeing and advising on scheduling and shift time changes, taking into account both labor cost and productivity.
• Hiring & Staffing: Responsible for interviewing and hiring with GM. Assist in staff reviews and evaluations, advise on staff employment. Review job applications, schedule interviews, ensure the store is staffed.
• Discipline/Coaching/Reviews: As needed problem-solving and conflict-management. Performance reviews.
• Equipment & Maintenance: Oversee any vendor equipment repairs or issues. Call and communicate with repair vendors if issues arise. Problem-solve for temporary solutions. Ensure preventative maintenance is completed.
• Staff Development: take a major role in the training, performance, and advancement of team-members in both FOH and BOH roles. Ensure new-hire oversight: prepare training docs, conduct new-hire orientations.
• Quality Control: ensure excellent product quality and customer service.
• Administrative/side tasks as assigned. Other duties as assigned. Projects, assignments, etc.
  The Assistant Manager must complete training for all positions within the company in order to have a comprehensive understanding of the company operations as a whole. This is the first step in the management training.