Assistant Service Manager - Breast, ENT, OMFS

at  Ashford St Peters Hospitals NHS Foundation Trust

MAIN DUTIES AND RESPONSIBILITIES OF THE POST: Operational ManagementAssisting with the co-ordination of Patient Tracking List (PTL) meetings, which involves: Understanding performance at a patient level Identifying the necessary action points and delegating to the appropriate staff members accordingly Following up on all actions from previous meetings Escalating to the Service Manager as appropriate Manage clinic capacity whilst proactively preventing two-week rule and 18 week breaches. Request additional clinics as necessary, liaising directly with the Consultants, Doctors, Matron and Sisters, to arrange availability of staff Attend cancer PTL meetings, taking responsibility for completing actions to ensure patients are fast tracked through their pathway to prevent non-compliance with cancer targets Undertake weekly breach analysis, escalating trends to the Service Manager To ensure that the Trusts Patient Access Policy is adhered to in everyday working practice Support the infrastructure which measures performance within the service / division (including RTT reports, e-referrals, and outpatient new to follow up ratios) To work closely with the CBO Coordinators and Appointment Centre to ensure any activity changes are managed smoothly and effectivel

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