Back of House Manager

at  Kohler

The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.
We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com

SKILLS/REQUIREMENTS

• Practical knowledge and understanding of Hazard Analysis Critical Control Point (HACCP)
• Food Hygiene Certificate
• Computer literate – Excel, Word, Outlook
• Experience within Stewarding in a similar environment
• Previous supervisory experience
• Confidence to work on own initiative as well as part of team
• Ability to work varied shifts and arrive/finish at required times.

ABOUT THE ROLE

Our award-winning culinary team, led by our Executive Chef, are the hub of our business and have a new opportunity for Head Steward to join them. The successful applicant will be responsible for all of our kitchen porters ensuring all back of house areas are kept clean and tidy and maintain kitchen hygiene standards.

SPECIFIC RESPONSIBILITIES

• Maintain a qualified staff through proper interviewing and selection of qualified candidates.
• Conduct new associate orientation according to the standard check list system.
• Responsible for all aspects of personnel management, including: 3 and 6 month probationary reviews, performance appraisals and PDPs, internal promotions, one to one reviews, on-the-job coaching and any necessary disciplinary actions (including Absence management).
• Ensure continuous on the job training program is in place, including the following health and safety topics: COSHH, Manual Handling, Food Hygiene, Respectful Workplace and Fire Safety in each kitchen.
• Conduct regular site inspections of The Duke’s and Hamilton Grand to ensure optimal levels of hygiene within kitchen and back of house areas, including waste management; per agreed Standard Operating Procedure.
• Provide a clear career path for advancement including on and off the job training opportunities for associates and Personal Development Planning.
• Reward and recognize high performance to maintain staff morale and high standards.
• Ensure standards of work and a safe and respectful working environment are maintained in line with our Heart and One Team cornerstones.
• Utilise Quinyx , our time and attendance system to schedule Kitchen Porters for each of the kitchens based on forecasted business levels.
• Hold Daily Briefings and Handovers to ensure all essential cleaning duties are carried out in a timely manner, all necessary equipment is available when required and highest standards of hygiene are maintained at all times.
• Responsible for cleanliness and sanitation of:
  o All kitchen equipment
  o Pots and pans
  o Glassware and china
  o Silverware
  o Floors
  o Walls
  o Food preparation areas
  o Storage areas
  o Back of house hallways and stairs
  o Elevators

o Cooler doors, floors, shelves, and walls

• Create and monitor daily, weekly, and monthly cleaning schedules for all kitchen areas and equipment.
• Comply with hazardous chemical and training programs.
• Maintain inventory in all kitchens of cleaning supplies and detergents.
• Develop an ongoing waste management programme to ensure optimal levels of recycling within area of responsibility.
• Keep outside garbage area clean, neat, and sanitary.
• Maintenance of all equipment in all kitchens
• Call in work orders for repairs in all kitchens and follow-up on completed work.
• Conduct quarterly inventories with all outlet managers and chefs of all china, glassware, small equipment, and silver. Maintain established levels of each.