Bilingual Part- Time Reservation Agent

at  Lord Elgin Hotel

Ottawa, ON, Canada - 00000

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Apr, 2020USD 18 Hourly05 Jan, 2020N/AGood communication skillsNoNo
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Description:

Experience:

  • Hotel Management: 1 year (Required

Education:

  • DCS / DEC (Required

Responsibilities:

Ø Review daily arrivals and complete daily reporting
Ø Coordinates advance arrangements for special arriving groups and/or individuals.
Ø Supports accounting efforts through following all credit policies and action accounting irregularities and/or requests.
Ø Maintains inventory of all reservations supplies and equipment
Ø To keep in balance all system inventories to maximize selling potential
Ø Works closely with other required departments to completely satisfy the requirements of Guest Services.
Ø Works closely with the Sales Department on any necessary reservation or group in an effort to ensure a timely and transparent booking process
Ø Works within the Revenue Guidelines as set out by the Revenue Manager
Ø Assists and supports the Reservations Manager with any initiatives required to ensure the ongoing success of the hotel
Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Ø Provides a professional image at all times through appearance and dress.
Ø Promotes the Health & Safety policies of the hotel
Ø Follow company policies and procedures
Ø Leads by example, in the Four Key Principles
Ø Work closely with Oculus to manage the quality of the reservation agents calls including call center
Ø Work closely with TravelClick to ensure a seamless reservation experience for our guests
Job Types: Part-time, Temporary
Salary: $18.84 /hour

Experience:

  • Hotel Management: 1 year (Required)

Education:

  • DCS / DEC (Required)

Language:

  • French & English (Required)


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Hospitality

Hotels / Restaurants

Hospitality

Graduate

Proficient

1

Ottawa, ON, Canada