Bilingual Virtual Assistant - 100% Permanent Work From Home at VirtuallyinCredible Careers

Cordoba, Córdoba Province, Argentina -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Administrative Support, Clerical Support, Organizational Skills, Multitasking, Microsoft Office, Recordkeeping, Problem-Solving, Communication, Attention to Detail, Team Player, Fast-Paced Environment, Internet Connection, Technical Skills, Maintenance Coordination

Industry

Real Estate

Description

We are currently seeking a Bilingual Front Desk Virtual Assistant to join our dynamic and growing property management team. This role is the first point of contact for our company—responsible for delivering exceptional customer service over the phone, providing administrative support, and assisting with the coordination of property maintenance activities. As a key team member, you will support multiple departments including Leasing and Maintenance, ensuring efficient communication, documentation, and coordination of services related to our managed properties. Key Responsibilities Customer Service Answer and route incoming calls with professionalism and a customer-first attitude Communicate effectively with property owners, tenants, vendors, and internal staff Document all communications clearly and accurately Assist in resolving customer inquiries and escalating issues when necessary Administrative & Clerical Support Maintain records of key property information (e.g., utility shut-offs, access codes, keys) Advertise vacant units accurately across platforms Prepare and manage leasing documents, addendums, and move-in sheets Process rental applications and ensure documentation is filed correctly in the system Coordinate appointments for third-party visits, maintenance vendors, and auto-showings Maintenance Coordination Daily review and assignment of maintenance service requests. Follow up on open work orders to ensure timely completion Assist with after-hours maintenance as needed Communicate work status updates to all relevant parties Help coordinate seasonal or routine maintenance like sprinkler activation or winterization Requirements Qualifications & Skills Bilingual: Fluent in English and Spanish High school diploma or equivalent required Excellent verbal and written communication skills Strong organizational and multitasking abilities in a fast-paced environment Proficient in Microsoft Office and internal software systems (training provided) Ability to manage multiple phone lines and prioritize tasks efficiently High attention to detail and accuracy in recordkeeping Team player with strong problem-solving skills and a customer-focused mindset A fast and reliable internet connection of at least 10 Mbps with internet backup available At least 8-gen i3 processors, 8GB RAM, and Windows or MAC, SSD Disc

Responsibilities

The Bilingual Virtual Assistant will serve as the first point of contact for the company, delivering exceptional customer service and providing administrative support. This role includes coordinating property maintenance activities and ensuring efficient communication across multiple departments.