Booking Clerk

at  Salisbury NHS Foundation Trust

We are seeking a highly motivated and enthusiastic individual to manage the booking process for the Radiology Department.
The successful candidate will be required to liaise with other members of staff to ensure that information is received and processed. Alongside this you will deal with queries and manage your workload in conjunction with the Resource coordinator,efficiently and accurately fill available Radiology examination appointment slots through telephone conversations with patients.
You will be making or receiving calls from patients, some of whom may be anxious about their examinations or potential results, and endeavour to provide them with the shortest waiting time possible.
You will be using the computerised Radiology information system (CRIS) and patient record system (Lorenzo) to identify openings and book appointments.
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we’re driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated “Good” by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don’t just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Please see attached Job description and person specification for full details of roles and responsibilities

Please refer the Job description for details