GENERAL DESCRIPTION

Manages all aspects of a branch. Accountable for leading and developing teams, financial performance, customer satisfaction, and branch policies and procedures within our cultural framework. Ensures the branch adheres to corporate policies, objectives, and practices. Responsible to develop new business relationships and maintain them by performing the following duties:

EDUCATION

Bachelor’s Degree in Accounting or Finance

EXPERIENCE

A minimum of three (3) years of experience in Retail Branch operations and business development, two of these supervising personnel.
Experience as Assistant Branch Manager and Small Business Specialist or Branch Manager.

OTHER QUALIFICATIONS

• Knowledge of Word Processing, Presentations, Spreadsheet, Internet, Internal Business software, other related software.
• Knowledge of Commercial and consumer credit regulations, policies, and procedures; Loan analysis, restructuring, and documentation; Collection Techniques and Structure financing analysis.
• Knowledge of budget administration, resources allocation, organization’s policies, regulations, objectives, and initiatives according to the job’s responsibilities.
• Ability to establish, conduct and track (audit) operational processes properly, and implement changes.
• Knowledge of banking laws and regulations; Retail, Automobile, Mortgage Consumer Lending and Leasing products and services; Branch operations; Foreign currency transactions.
• Demonstrates knowledge in the following skills: client interviewing, consultative sales, proposals preparation, and presentation.
• Written and verbal communication skills in English (intermediate/advanced level) and Spanish (advanced level)

ADDITIONAL REQUIREMENTS

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.
Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.
As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.
We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

• Manage Branch to achieve net income goals and operational efficiency.
• Lead deposits growth, both consumer and commercial, and products sales initiatives while maintaining the expected quality.
• Actively contact existing and prospective clients to develop and maintain client relationships while attracting new money, commercial services, among other products through sales calls, community involvement, referrals, and entertainment.
• Manage commercial credit applications, review, and negotiate pricing and submit to Commercial Credit Center for approval.
• Communicate credit decisions to clients.
• Oversee reports to detect high risk accounts, internal audits regarding compliance issues, controllable expense accounts, and maintain adequate commercial portfolio management, including renewals, delinquency, among others.
• Identify current and long term banking needs for both segments (business and consumer) to offer appropriate advice, services, and product solutions within our cultural framework.
• Provide coaching, training, and supervision to the team members.
• Delegate day to day tactical duties to the Assistant Branch Manager.

Supervisory Responsibilities:

• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Coach and develop constantly the supervisory team to thrive in an excellent work environment.
• Foster a spirit of teamwork that allows consensus over ideas as well as diversity.