Business Consultant (Production Support & UAT)

at  Echelon Insurance

Mississauga, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Oct, 2024Not Specified11 Jul, 20245 year(s) or aboveGood communication skillsNoNo
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Description:

ABOUT US

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

WHO WE ARE

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates’ career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results.
We are caring. We are leaders. We are innovators. We are collaborative.
We work hard and play hard. We’re about doing what’s right and feeling good about it.

Responsibilities:

  • Collaborate with stakeholders across various departments including IT, Underwriting, Claims, Finance, to understand business needs
  • Collaborate with stakeholders to solicit Business Requirements using Agile and Waterfall Principles
  • Partner with IT to analyze requirements to determine system potential, down and upstream system impact, and the relative impact to business
  • Review business requirement documentation for completion and obtain final sign-off
  • Inspire Stakeholders in the art of the possible and utilize best practices to influence optimal solution design
  • Ensure test process, methodologies and tools are applied appropriately
  • Develop and document test scenarios, test matrices, and execute system integration testing
  • Execute User Acceptance Testing (UAT) and Post Acceptance Testing (PAT) after system implementation
  • Actively participate in the post implementation support and review phase
  • Assist in updating system tables files accurately when changes are requested in including product configuration and admin setup
  • Assist in communicating to management, team leaders and trainers on any new or changed functionality of a system
  • Provide technical support for clients via phone and e-mail to accurately record a detailed description of known issue, and work with cross functional teams to address in a timely manner


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Mississauga, ON, Canada