Business Process Coordinator

at  EnviroServe

POSITION SUMMARY:

The Business Process Coordinator’s primary responsibility is to capture, process, and validate EnviroServe’s financial and operational information relating to billing functions. Business Process Coordinators are the first step, and thus critical, to ongoing business processes related to Accounts Payable, Accounts Receivable, and KPI production. The information we receive and actively collect drives our day, often resulting in waves of activity.

REQUIRED QUALIFICATIONS:

• Knowledge of billing, accounts receivable, accounts payable, or a related field.
• Travel as needed 5-10%
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Excellent organizational and time management skills
• Effective communication (written and verbal), collaboration, and problem-solving skills
• Ability to develop and maintain business relationships
• Detail-oriented with the ability to prioritize and multi-task
• Education: High School Diploma or G.E.D.

PREFERRED QUALIFICATION:

• Familiarity with billing software (e.g., QuickBooks, SAP, Oracle) and accounting principles.
• Knowledge of general business software and Enterprise Resource Planning (ERP) systems.
• Education: Bachelor’s degree in supply chain, business administration, finance, or a related field.

Invoice Preparation and Submission: Generate and issue accurate invoices to clients based on contracts, agreements, or sales transactions. After preparation and approval, invoices must be distributed to our clients, including methods such as USPS, portal uploads, and direct emails.
Billing Reconciliation: Reconcile billing discrepancies and resolve issues by working with internal teams and external clients.
Documentation Management: Maintain and organize billing records, ensuring compliance with company policies and regulatory requirements. Processes can utilize hardcopy documentation or be paperless.
Customer Service: Address and resolve client inquiries or disputes related to billing, providing clear and timely communication.
Milestones: Track progress against project milestones and deliverables. Ensure that billing aligns with completed work and project phases.
Adjustments: Adjust billing if there are changes in the project scope, timeline, unexpected expenses, or requests made by clients.
Record Keeping: Maintain organized records of all project-related financial documents for future reference and compliance.
Compliance: Ensure billing practices adhere to industry standards, legal regulations, and company policies.
While working closely with other departments, such as sales and finance, a Business Process Coordinator will ensure accurate billing and resolve any related issues. This position will also identify opportunities to streamline and improve billing processes while also staying updated on industry best practices and technologies to enhance billing efficiency.