Business Systems Analyst

at  CBRE

DISCLAIMER

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

A chance to learn from the Best by attending internal courses and taking part in international programs that will enable you to travel as well as experience how we work in different places in the world. Additionally, we offer a career coach advisory.

• Workplace Cultur

ABOUT THE ROLE:

As a CBRE Business Systems Analysts you will be administering Salesforce platform for one of the biggest clients in CBRE portfolio. From access managements, bug fixing and basic configuration, to deploying complex changes. On a daily basis you will be supporting account on operational challenges.

What You’ll Do:

• Administration of Salesforce platform for the purpose of streamlining company processes and potential improvements in the area of SF development for one of the biggest clients in Portfolio Services department
• Resolving Support tickets which refer to SF users and accounts management, reports & dashboards, Mass uploads, minor system errors and general advising
• Close cooperation with Delivery Team and Account Leaders in terms of ongoing projects, proposed trainings, manuals and best practices
• Directly reporting to Technology Team Leader
• Regular reporting on completed cases, users’ management, project completion, additional statistics for Account Management
• Potential back-up support for other platforms supported by PS Technology
• Other tasks assigned by direct supervisor

What You’ll Need:

• Fluent English is a must
• At least Basic knowledge of Salesforce Platform
• Projects coordination experience and client exposed roles (internal & external) is strongly recommended
• Experience in data administration / real estate / accounting / data analysis will be an advantage
• Good knowledge of MS Office (Excel, Power Point, Word)
• Ability multitask, prioritize and manage time efficiently
• Ability to work under time pressure to meet deadlines
• Communication, analytical, problem solving and good organisational skills
• Team player and fast learner

Company benefits and perks:

• Stable employment conditions

Work based on employment contract in the international company with stable position on the labour market

• Career advancement program

A chance to learn from the Best by attending internal courses and taking part in international programs that will enable you to travel as well as experience how we work in different places in the world. Additionally, we offer a career coach advisory.

• Workplace Culture

Support from our side in terms of working from home as well as comfortable office with chillout room, entertainment room, creative labs and beautiful terrace are making our office a place you want to be. We are well located nearby Wilanowska metro station.

• Wellbeing actions

Environment where we care about your wellbeing by health and leisure initiatives (sport interest groups)

• Making a Change in the Word surrounding you

Occasion to make an impact by taking part in our initiatives (CSR, ECO friendly approach)

• Attractive package of benefits

Private medical healthcare, life insurance, multisport card and MORE

• International Environment

Experience growing in multilingual community where diversity is cherished