Butler - In Room Dining

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

WHAT YOU WILL DO

• Provide personalized service tailored to each guest’s preferences and requirements.
• Inspect each assigned room cleaned by the attendants prior to guest’s arrival to ensure all the guests preferences are met.
• Assist guests with a wide range of requests, from dining reservations and transportation arrangements to personal shopping and event planning.
• Set up and maintain private dining areas, ensuring they are impeccably clean and well-organized.
• Serve meals and beverages in a gracious and efficient manner, adhering to proper etiquette and Hotel standards.
• Handle special requests and last-minute changes with flexibility and grace.
• Coordinate with other colleagues to ensure seamless service delivery.
• Maintain a high level of discretion and confidentiality when dealing with guest’s information and interactions.
• Anticipate guest needs and proactively address any concerns or issues that may arise.
• Oversee the organization and cleanliness of the guest’s designated spaces, including bedrooms, living areas, and lounges.
• Perform all tasks in accordance with the standards established in the Four Seasons Resort Dubai. This includes, but not limited to, night turndown service, luggage delivery, packing/unpacking services and handling lost and found items.
• Collaborate with the Hotel management team to ensure the smooth operation of daily tasks.
• Act as the coordinator in fulfillment of all food and beverage, In-Room Dining, wake up calls and amenity services.
• Perform Room Services Server duties and assist the team in the time when there is no Butler request.