Call Center Representative

at  Continental Auto Parts

Newark, New Jersey, USA - 07114

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Feb, 2022USD 17 Hourly23 Nov, 20212 year(s) or aboveAutomotive Parts,Customer ServiceNoNo
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Description:

ABOUT US:

Continental Auto Parts was founded in 1997 to meet the demand for a full-service warehouse in the automotive parts industry. Located in NJ, OH, PA, and Upstate New York. Continental Auto Parts’ new warehouse totals over 500,000 square feet and serves as a model with one of the first fully functioning electronic order processing systems for the after-market automotive parts industry.
We carry a full line of automotive parts and accessories, and most items are in stock for immediate shipment. Whether you need headlights, sheet metal, mirrors, body panels, radiators, a/c condensers, inter-coolers, alloy wheels, and recycled bumper covers, these parts are stocked for delivery or shipment when you need them.
We are a leading company in the auto parts distribution industry for over 25 years.
We are actively looking for Call Center Representatives for our Newark, NJ office.

Qualifications:

  • High School or equivalent preferred.
  • 2-3 years’ experience of customer service and/or sales.
  • Bilingual (English & Spanish) preferred

How To Apply:

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Responsibilities:

  • Edit orders received for pricing.
  • Informs customer of unit price, shipping date, anticipated delays and any additional continue information needed by the customer.
  • Writes on order forms or enters data into the computer, to determine the total cost for customer.
  • Assigns customer order’s shipping dates. Routes order to department for filing and follows up on orders to ensure delivery by specified dates.
  • Records or files copy of orders received according to expected to delivery date.
  • Communicates with the Finance Department regarding credit availability.
  • Check inventory control and notify sales Manager of orders that would deplete stock.
  • Recommends type of packing or labeling needed on order
  • Be knowledgeable of company policies, procedures, practices, product and service.
  • Other duties as assigned by the Sales Manager.

Qualifications:

  • High School or equivalent preferred.
  • 2-3 years’ experience of customer service and/or sales.
  • Bilingual (English & Spanish) preferred.

Other Skills: Computer literate, excellent customer service skills, good communicate skills, ability to work under pressure.
Job Type: Full-Time
Schedule: Monday - Friday 8AM-5PM


REQUIREMENT SUMMARY

Min:2.0Max:3.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

Newark, NJ, USA