OPERATIONAL OVERSIGHT:

• Oversee catering system operations for your territory (Monkeymedia Software/ ezCater)
• Monitor store loads
• Oversee off-premise event catering in your territory
• Assignments for catering lead drivers within your territory (Set expectations on daily, weekly & monthly basis for chip drops and deliveries)
• Generate new qualified leads
• Direct line of communication with the Call Center (Catering Coordinators)
• Assistance with Order/ Quote entry
• Marking new Clients with your “Revenue Source”

EDUCATION & EXPERIENCE:

• Bachelor’s degree in business administration, Hospitality Management or a related field preferred.
• Minimum of 3 years of experience in catering sales or event planning.
• Strong understanding of catering sales processes and best practices.
• Excellent communication, interpersonal and leadership skills.
• Proficiency in CRM systems and Microsoft Office Suite.
• Experience with Monkey MSI, and ezCater Catering Platforms.

KEY SKILLS:

• Sales Management
• Customer Relationship Management
• Sales Strategy and Execution
• Operational Efficiency
• Time Management and Self-Motivation
• Communication and Presentation Skills
• Problem-solving and Decision-Making

ROLE RESPONSIBILITIES & POSITION OUTLINE:

The Catering Sales Manager is responsible for driving catering sales revenue and ensuring exceptional
customer service. This role focuses on strategic sales execution and operational efficiency within the
catering sales department. The Catering Sales Manager will work closely with the Director of Catering to
provide leadership and direction for stores in relation to Catering or Local Marketing initiatives. The goal
of this role is to achieve sales targets and contribute to the growth of the catering channel.

ESSENTIAL DUTIES & RESPONSIBILITIES

Sales & Business Development:

• Develop and implement sales strategies to drive catering revenue.
• Monitor sales trends and identify opportunities for new business development.
• Work with the Director of Catering to establish sales targets and goals.
• Analyze sales data and performance metrics to track progress and identify areas for improvement.
• Assist in negotiations of large or complex catering contracts.
• Build and maintain strong client relationships and book of business.