THE OPPORTUNITY

Salary Range: $115K – $130K per year
Are you seeking an exciting new professional challenge in IT? If so, this opportunity might be perfect for you! We are an internationally positioned company with offices in Switzerland, Germany, and the USA. Our diverse team from various countries and cultures has driven Bucher + Suter’s success story for 40 years.
In this role, you will be responsible for deploying Cisco Webex Calling and Contact Center solutions as designed by our Business Consultants. You will also train customers to use and maintain their new solutions during deployment projects. Additionally, you will support existing customers’ cases within their contractual Service Level Agreements, escalating issues within the team or with Cisco as necessary to ensure customer satisfaction. You will remain the central point of contact throughout these support cases, maintaining constant communication with the customer.

Please refer the Job description for details