Client Account Manager (Music & Live Events)

at  Far and Beyond

ABOUT US

We are an award winning, global production and creative agency, delivering extraordinary experiences that stay with audiences for a lifetime. We produce some of the biggest and most highly acclaimed events across the Middle East and Europe, with the biggest artists from across the world. Find out more at: https://wearefab.com/ and check out our instagram.
We pride ourselves on being a fantastic place to work, and know that our people are at the heart of what we do. We currently hold the title of UK Production Agency of the Year for 2024 and 2023, and are growing rapidly in terms of client base and international footprint.

ABOUT THE ROLE

This role is for a Client Account Manager in our Commercial department across our UK project portfolio. The role requires a strong understanding of commercial, operational & financial processes within the live events industry. You will take charge of strategising and costing potential projects whilst assessing feasibility/ demand, and liaising directly with key stakeholders and clients.

RESPONSIBILITIES

• Client facing role acting as the Far and Beyond representative across our project portfolio
• Create key relationships with clients, stakeholders and internal Far and Beyond departments
• Work closely with Head of Events, Logistics and Recruitment teams overseeing the accounts that you’re handing
• Work on and fulfil RFP’s and pitches for potential projects
• In line with the commercial strategy, reach out for prospective new business opportunities across the industry: Music, TV, Brand activation, Sports, Corporate, etc.
• Time tracking of your accounts, ensuring work is fulfilled within a critical path
• To assist with project costings & budgeting
• Travel within UK and abroad for site visits, meetings and potentially some onsite work (as needed)
• Lead on and contribute to pitch work for new and potential clients. This includes structuring wording and responses into company decks and response decks as well as building budgets and BOQs as required
• Set & lead meetings, manage project plans and work to project timelines
• Manage multiple accounts in conjunction with each other
• Oversee creative pitch work and responses for new business
• Positively coordinate and align all departments across the project, in line with Head of Events; ensuring each department has the necessary knowledge of your account/ project
• Have strong creative and corporate writing skills, to be used across external documents such as client proposals
• All work should be completed to a high standard and in line with Far and Beyond’s brand guidelines, utilising templates, logos and company fonts across all documentation.
• Reports into Head of Commercial, but may also take direction from the Managing Director and Leadership team (as well as the various Project Managers when working on project-based roles)
• As with all roles within the company, you will occasionally be required to fulfil other roles within projects as needed. For example, you may be asked to fulfil a role within artist liaison, accreditation, etc