Client Service Administrator

at  Nuffield Health

EXPERIENCE

• Experience in administrative/office environment.
• Confident communicator with ability to engage effectively with general public.
• Competent and confident IT user – skills in Word and Excel an advantage
• Experience working in a Wellbeing environment.

KEY RESPONSIBILITIES:

• Provide an efficient, professional reception service for the department and manage both external and internal client queries, ensuring all enquiries are dealt with in an efficient and timely manner, escalating more complex queries to senior staff as required.
• Input membership joining forms and allocation of membership cards.
• Maintain the reception area to a high standard ensuring the relevant information is available to clients.
• Undertake filing, scanning and copying of documents as required.
• Greet all visitors and ensure professional and effective communication with all clients, visitors and other staff.
• Ensure that client’s confidentiality is maintained at all times.
• Provide admin support to the onsite fitness team.
• Take on additional administrative and ad hoc duties as the business requires.
• Ensure opening and closing checks are always completed.

ROLE SPECIFIC COMPETENCIES

• Ability to prioritise and deal with varied workload effectively.
• Ability to multi-task and work well as a team.
• Reliable and trustworthy.
• Confident to take ownership of activities.
  Location
  London - London
  Contract type
  Permanent
  Reference
  JR0080315