Remedy Healthcare is a leading provider of integrated healthcare for those who choose to live and age well at home. Our experienced team, work together to deliver high quality healthcare services, to everyday Australians. With services tailored for in home, community, virtual and Telehealth settings. At Remedy Healthcare we partner with Australian Unity so we can better support our customers and deliver high quality safe care in the comfort of the customers’ home.
The Health Concierge – Clinical Team provides personalised and streamlined best practice clinical service triaging, prioritisation, clinical referral review and escalations, and scheduling experience across multiple programs of care, recovery, and treatment. The aim of this function is to match the right resource, to the right need, at the right time, to deliver the best possible outcome.

YOUR SKILLS AND EXPERIENCE

• Experience in scheduling and rostering environments is preferable
• Exposure to operational or health-based industries is desirable, but not essential
• Sound understanding of administration procedures and general business practices
• Initiative in meeting tight deadlines, with strong attention to detail and flexibility to manage shifting priorities.
• Proficient in Microsoft Office suite
• Well-developed interpersonal and communication skills (written and verbal)
• Ability to show empathy with customers and relatives

Please refer the Job description for details