Collections Specialist

at  Robert Half

We are offering a long term contract employment opportunity for a Collections Specialist based in Oklahoma City, Oklahoma. This role is within the finance industry and involves maintaining customer accounts and handling customer inquiries. The workplace is dynamic and requires a high level of efficiency and accuracy.

• Accurately process customer credit applications in a timely manner
• Maintain up-to-date and precise customer credit records
• Monitor customer accounts closely and take necessary action when required
• Resolve customer inquiries promptly and professionally
• Handle data entry tasks related to customer accounts and billing
• Ensure all customer interactions and transactions adhere to company policies and regulations
• Collaborate with other team members to improve and streamline the collections process
• Utilize industry-specific software and tools for account management and data entry tasks
• Provide timely feedback to the management regarding collection issues and customer concerns
• Strive to meet and exceed the set performance targets in collections.
• Must hold a high school diploma or equivalent education
• At least 2 years of experience in collections or similar role is preferred
• Strong knowledge of billing procedures and data entry
• Demonstrated ability to negotiate and resolve conflicts
• Excellent communication and interpersonal skills
• Proficiency in using computers and related software
• Ability to maintain accuracy and attention to detail in a high-volume, fast-paced environment
• Strong problem-solving skills and the ability to make decisions under pressure
• Must possess a high level of professionalism and integrity
• Ability to work flexible hours, including evenings and weekends when necessary
• Understanding of relevant laws and regulations related to collections
• Excellent organizational and multitasking abilities.
  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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