Communications Consultant

at  City of Kelowna

KNOWLEDGE - NON UNION

University degree in communications/public relations or related field. Should have proven experience in digital communications or a related field. Needs a strong understanding of social media platforms and digital analytics, as well as excellent written and verbal communication skills. We are looking for a creative thinker who can work independently and as part of a team.
Must have a deep and broad understanding of communications theory strategic communications stakeholder analysis media relations theory and agenda setting public consultation and research. The Communications Consultant must be able to assess various data and input to develop effective solutions.

SKILLS & ABILITIES - NON UNION

The candidate must have a minimum of five years’ experience in communications and have demonstrated strengths in strategic communications. Specific skills include critical thinking to ensure effective recommendations to address a broad array of communications and business challenges. Other core skills include effective written and oral communications and ability to conduct valid research projects. The individual must be comfortable working in an ambiguous environment where all challenges must be approached differently, and no two solutions are the same; remaining within best practices guidelines. A high degree of interpersonal skills that include coaching and consulting are a must. This person must be able to manage multiple projects including resources (staff consultants, contractors) with competing priorities and tight deadlines. Must work collaboratively with City Manager Mayor third party partners and city employees to build productive relationships.

PURPOSE OF YOUR POSITION - NON UNION

Are you passionate about digital media and communication? We’re looking for a strategic Digital Communications Consultant to develop and execute innovative digital communication strategies. In this role, you will collaborate with a team to create compelling content, analyze performance metrics, and enhance our online presence across various platforms, including social media, email, and websites.
In this role, you will develop and implement digital communication strategies, manage social media channels, and create compelling content. You will be responsible for developing and implementing digital strategies to drive engagement while ensuring the content aligns with our brand voice. Monitoring and analyzing performance metrics will be crucial for optimizing campaigns. Additionally, you will work closely with internal teams to ensure consistent messaging and stay updated on industry trends to enhance our digital strategies. Providing insights based on data analysis will also be a key part of your role.
The Communications Consultant provides internal and external strategic communications primarily for the City Manager and Mayor and Council. The position also develops and delivers communications and marketing strategies to maximize effectiveness of corporate priority plans and departmental initiatives.