Communications Consultant (Remote)

at  Gallagher

Introduction:
Discover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview:
Here at Gallagher – Employee Experience & Communication, we’re much more than a creative agency. We’re driving behavior change at scale for some of the biggest household names on the planet. From global tech giants and major retailers to healthcare systems and financial institutions, we find uniquely creative ways to take each workforce and transform it into a force of nature. Join our 250-strong multinational team of passionate employee communicators and start making a difference in the lives of employees worldwide.
Working in true collaboration with Enterprise level US clients, we’re building out a dedicated Client Service Consulting team, which means we need amazing people. One of those people is a US Enterprise Communication Consultant.Our Client Service Team Consultants are responsible for the effective day-to-day delivery of communication solutions to our clients and maintain the overall accountability of a variety of work stream projects. They maintain business relationships with clients to maximize growth, retention and business value. In essence, they are the face and quarterback of daily client work. Consultants must be comfortable with a fast-paced work environment, committed to deadlines and agile to change. This role requires high collaboration with members of the Client Service, Creative and Digital Team to deliver amazing experiences for audiences and measurable results for our client. Every day they work to develop world-class solutions that are on-brief, on-brand, on-time, and with maximum strategic and creative impact.
How you’ll make an impact:
Every business knows that a passionate workforce is infinitely more productive than one packed with people counting down the seconds from nine to five. But how do you get employees genuinely fired up about work? Well, that’s where we come in.Could you launch a mental health campaign for the world’s biggest sportswear brand? Do you have what it takes to change perceptions about energy companies? Have you got the persuasive power to convert millennials from frivolous consumers to long-term savers?If you don’t think you can but know you can, then we want to hear from you. We’re on the hunt for fresh perspectives and new ideas to revolutionize the way we reach over 10 million people every single year.

CLIENT DELIVERY:

• Accountable for the day-to-day quality, timeliness and overall standard of all project work

produced for assigned clients.

• Ownership and coordination of client projects and project plans.
• Manage projects in line with our processes, to ensure quality and efficiency.
• Financial management – estimating, scoping and budget management.
• Develop recommendations to meet client needs.
• Attend client meetings, conference calls and manage the day-to-day relationship with assigned

clients.

• Take full responsibility and accountability for ensuring that kick-off “right foot” meetings are held,

thorough scoping (including success criteria is defined at the outset) and last step meetings are
held for most of your projects.

Relationships:

• Build strong relationships that enable day-to-day account, project and stakeholder management

and, ultimately, successful and effective project implementation. Daily engagement with creative,

copywriting, digital and strategy teams.

• Provide a professional, high-quality service to all clients, colleagues and other third parties.
• Proactively manage all stakeholder expectations (internal and external), always aiming to exceed

those expectations where possible.

• Mitigate project conflicts by proactively seeking outcomes that are acceptable to all stakeholders.
• Build strong, collaborative and respectful relationships with our suppliers.

Please refer the Job description for details