Croatian-Speaking CS role for Tourism Industry Department anywhere in Greec at Mercier Consultancy

, , Greece -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Croatian language, English language, Communication skills, Interpersonal skills, Organizational skills, Attention to detail, Tourism industry knowledge, Booking management, Problem solving

Industry

Holding Companies

Description

Mercier Consultancy is excited to announce a new opportunity for a Croatian-Speaking Customer Service role within our Tourism Industry Department. This position offers the flexibility to work remotely from anywhere in Greece, allowing you to enjoy a perfect work-life balance in a beautiful setting. We are seeking a dedicated individual fluent in Croatian to provide outstanding customer service and support to our Croatian-speaking clients. Your role will involve assisting clients with their tourism-related inquiries, helping them plan and enjoy their trips to Greece with ease. Responsibilities Handle customer inquiries in Croatian regarding tourism services, travel arrangements, and bookings Guide clients through booking processes and provide detailed information about travel options Resolve customer issues promptly and ensure high levels of satisfaction Maintain accurate documentation of customer interactions and transactions Collaborate with the team to improve customer service and operational processes Stay up-to-date with current tourism offerings and trends within Greece Fluency in Croation and English, both written and verbal, is essential. Please indicate your nationality and native language in your C.V. and/or Cover Letter. Strong communication and interpersonal skills Commitment to delivering excellent customer service Ability to work independently from a remote location in Greece Previous experience in customer service or tourism is advantageous but not required Exceptional organisational skills and attention to detail Interest in the tourism industry and willingness to learn about Greece's travel opportunities Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Fee for the Real State agency paid by our client. Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel. Fully Paid Training Free Greek Course Discounts and Benefits with their partners And More...

Responsibilities

Handle customer inquiries regarding tourism services, travel arrangements, and bookings in Croatian. Collaborate with the team to improve operational processes and maintain accurate documentation of interactions.