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Croatian-Speaking Customer Service for e-Commerce Platform in Athens, Greec at Patrique Mercier Recruitment
Athens, Attica, Greece -
Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Croatian language, Communication, Interpersonal skills, Problem-solving, Order management, Live chat, Email support, Phone support, E-commerce

Industry

Staffing and Recruiting

Description
Patrique Mercier Recruitment ES is pleased to offer a fantastic opportunity for Croatian-speaking individuals to join an e-Commerce Platform team based in Athens, Greece, as Customer Service Representatives! If you have enthusiasm for online shopping and enjoy offering outstanding customer support, this role is perfect for you. You will assist Croatian-speaking customers with their inquiries and order management, ensuring a smooth and positive online shopping experience. Join a vibrant, supportive team and grow your career in the e-commerce sector! Your Responsibilities Provide excellent customer service to Croatian-speaking clients via phone, email, and live chat channels. Handle customer inquiries related to orders, product information, and delivery. Manage and resolve complaints effectively while maintaining a professional and friendly attitude. Accurately document customer interactions and contribute to service improvement initiatives. Work collaboratively with internal teams to ensure customer satisfaction and efficient problem resolution. Participate in ongoing training sessions to enhance product knowledge and customer service skills. Fluency in Croatian (both written and spoken) is essential. Please ensure your nationality and native language are clearly indicated in your application. Strong dedication to providing exceptional customer service. Previous experience in customer service or e-commerce is advantageous but not mandatory. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. Proactive, positive attitude focused on problem-solving and customer satisfaction. Attractive Salary Flight, hotel and airport taxi pre-paid 13th & 14th month salary per year Paid training & career development 50 euros food vouchers Other perks
Responsibilities
Provide excellent customer service to Croatian-speaking clients via phone, email, and live chat. Manage customer inquiries, resolve complaints, and document interactions to ensure high satisfaction.