Customer Sales Advisor Outbound (Remote)

at  Domestic General DG

WHO WE ARE

We are Domestic & General. We’re a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we’re recruiting Customer Sales Advisors in a role that offers great work life balance plus a flexible and engaging onboarding experience.

THE EXPERIENCE AND SKILLS YOU NEED

• A solid background in targeted sales or customer service
• A driven mindset with strong sales skills and a love for hitting targets
• Proven experience of working autonomously or in a home-based position
• Great communication skills – you’re at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks and bounce back quickly

As a Customer Sales Advisor in our busy Outbound department, you’ll get in touch with customers to make sure their appliances are protected. Day-to-day, you’ll:

• Use your brilliant sales and communication skills to upsell products
• Provide peace of mind by finding the right solution for every customer.
• Build rapport with customers, get to know their individual needs and put their interests first.