Ellis Mason are working with a highly regarded business in Henlow to assist them in recruiting a new CUSTOMER SERVICE ADVISOR (or Sales Administrator).
PLEASE NOTE: DUE TO ANNUAL LEAVE, APPLICATIONS WILL BE VIEWED FROM MONDAY 1st SEPTEMBER.
The CUSTOMER SERVICE ADVISOR is a great opportunity for someone either from a retail or office based customer service background, who loves working with customers. The company have a warming, friendly and supportive culture and are looking for someone with the same values to join their team.

• Handling incoming customer calls
• Being the point of contact for suppliers throughout the full order cycle
• Offering solutions to customer enquiries, including quotations
• Handling delivery issues
• Placing customer orders
• Communicating with both customers and suppliers via e-mail
• Maintaining the customer database, ensuring that all information is kept accurate and up to date
• Raising supplier purchase orders
• Assisting in other ad-hoc duties as is such within a small company cultur