Job ID:
J0925-0276
Position Number:
25-113e
Job Title:
25-113e - Customer Service Attendant (Part-time)
Job Type:
Regular Part Time
Job Category:
Recreation
Open Positions:
1
Date Posted:
September 8, 2025
Closing Date:
September 15, 2025
Find out why our AMAZING employees love working for the City of Port Coquitlam!
Affectionately known as “PoCo”, we are an award-winning values-based organization made up of a diverse and dedicated team of people who care deeply about the community they serve.
This is customer service and reception work performed within the City’s Recreation Department. An incumbent performs front line customer service, including but not limited to providing information to the public, program registration, bookings, sales and promotional assistance. They will also process payments, including but not limited to collecting revenues for program registrations, admissions, pass sales and other revenues. The work is performed in accordance with clearly defined policies and procedures and is evaluated by a supervisor on the basis of accuracy and quality of customer service provided to the public.

• Receives payments by cash, cheque or credit card made in person or by mail for a variety of accounts and services; makes change; and issues receipts. Process payments (cash, cheque, credit card), issues receipts, and prepares bank deposits.
• Responds to inquiries and provides factual information and assistance to the public in person, by phone, and online.
• Registers customers in programs, maintains records, and reconciles cash reports and bank deposits.
• Represents the City and the Department in a positive, professional and customer friendly manner.
• Performs a variety of clerical duties, including data entry, filing, and collecting statistical data.
• Maintains the work area and promotional displays organized and in a professional manner.
• Performs duties related to overall facility safety procedures, i.e. Floor Warden, Missing Person.
• Performs related work as required.