Customer Service Representative - Bucharest Office and / or Sf Gheorghe

at  Edenred

Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

WHAT IS EDENRED?

The Edenred State of mind - We are a unique company.
Working at Edenred means being part of a company that is Innovative, Multicultural, Responsible, Bold.
We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.
Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via 1 million corporate clients.
Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives (such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards).
Last year, Edenred celebrated 25 years of activity in Romania! During this period, the company has continuously adapted to respond to the everchanging needs of consumers, technological evolution and economic and social changes, becoming the main digital platform for services and payments in Romania, with 100% digital solutions for employees, companies, merchants and administration, all connected in a symbiotic ecosystem. Edenred continues to be socially responsible, promoting socially, economically and ecologically virtuous solutions, thus placing ESG at the heart of all its activities.
As part of Edenred,
BenefitSystems
is the market leader of electronic employee benefits in Romania, with the widest range of extra-salary benefits, offering companies a complete flow for managing, reporting, and integrating into accountancy and payroll systems of all benefits chosen directly by their employees.

OTHER DETAILS

• Location: Bucharest
• Specific working conditions: Full-time job.
• Want to know more about us?
  True to the Group’s purpose, “Enrich connections. For good.”, our solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products, and sustainable mobility.
  Edenred’s 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient, and more responsible every day.
  In 2023, thanks to its global technology assets, the Group managed €41 billion in business volume, primarily carried out via mobile applications, online platforms, and cards.
  Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC 40, CAC 40 ESG, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good and MSCI Europe.
  Edenred Romania serves everyday over 1.7 million employees, 33,000 + companies and over 60,000 merchants, while constantly supporting and advising the local and national authoritities (legislative and governmental) to identify and implement the best measures for solving the HR market needs and improve the wellbeing of local, regional and national stakeholders.
  Driven by a strong customer oriented culture and a constant pursue for simplicity, Edenred Romania is an innovation vector in the market - the first company to propose a benefit mobile application / platform (benefitsystems.ro), the first chatbot in the industry or the first integration of our products & services with popular growing Romanian platforms (i.e. Tazz, Freshful, Glovo), fully benefitting by the presence in Romania of the Group Technology Hub – Edenred Digital Center.
  With a reputation of entrepreneurial company that is permanently seeking to onboard the talents, Edenred Romania is the place where we believe that business excellence can be achieved with team approach and respect. We are respectful towards our customers, by being pro-active, accountable, and honest; to our colleagues, by expressing gratitude and recognition; to our shareholders, by using the resources they put at our disposal efficiently; and to society by promoting products and services that create value for all stakeholders.
  Please apply by sending your CV at
  cariere@edenred.com
  Edenred Romania SRL will process your personal data for selecting and recruiting personnel for
  our openings. Please read our privacy policy for recruiting available on our website to better
  understand what data we are processing, the purpose for processing, legal ground, where we
  transfer your data and what rights you have:
  https://www.edenred.ro/en/privacy-policy
  By applying to this role you confirm that you have read and understood our privacy policy for
  recruiting.
  At Edenred we embrace Diversity and aim to provide equal opportunities to all out applicants
  regardless of e.g. nationality, ethnicity, religion or ideology gender, sexual identity disability or
  age. You are therefore kindly requested to only include information in your documents which
  is relevant to the assessment of your application (e.g. curriculum vitae with relevant
  certificates/qualifications and/or references)
  Only suitable candidates will be contacted. All applications will be treated with confidentiality.
  Apply now and Vibe with Us!

Please refer the Job description for details