Customer Success Associate - Danish speaking

at  MYNT

ABOUT MYNT

Mynt is an all-in-one corporate card and spend management solution, on a mission to fundamentally change business banking forever. Our digital software, coupled with corporate cards and payments infrastructure, eradicates manual administrative tasks for businesses. Experiencing huge growth in the Swedish and Finnish markets, we have recently secured substantial funding to fuel our expansion both in Sweden and internationally.
Mynt is a tech-first company with a product oriented mindset, empowering team to be their best in ideating and creating innovative solutions to complex problems. In 2021, Mynt obtained financial license as an e-money institution, card issuer, and payment processor from the Swedish Financial Supervisory Authority.
In 2022, we announced a partnership with Fortnox, integrating corporate cards within their platform. Early in 2023, a similar card-issuing partnership was announced with Accountor Group in Finland. Additional partnerships are in progress and under development.
Joining Mynt means contributing to creating an exceptional product and company. We seek passionate individuals who thrive in a fast-paced environment, prioritizing customer value. With around 60 employees, we plan to further expand our team to support our growth.

QUALIFICATIONS

• Degree in Business Administration or similar relevant field
• Passion for helping businesses grow and curiosity about the tech industry
• Highly effective and professional communication skills in written and verbal communication
• Fluent in Danish, Swedish and English
• Strong stakeholder management skills

ABOUT THE ROLE

Mynt is currently looking for a Danish speaking Customer Success Associate to join our growing team. You will have a central role in expanding Mynt and work closely with our business partners and operational teams in order to launch Mynt on the Danish market.
You will be involved in the day-to-day operations of the business, interact with our customers, and deliver top-notch service. You will work with different projects for the Danish market where you will research and conduct market analysis to support decision making. You will be a part of the Customer Success team located in Stockholm and have a central role of the team to understand our product and offering. Alongside this you will have different projects to support the launch and expansion in Denmark.
The role will be located at our office in Stockholm.

EXAMPLES OF VARIOUS TASKS

• Customer Success. Help onboard our new customers and build strong relationships with partners and customers
• Sales. Optimize partner sales with enhanced support
• Credit management. Assist the credit team in the decision making by bringing understanding of market practice and structures of legal entities
• Partnership management. Function as key contact with our partners
• Product. Adapt our product into a new market and language. Collect and analyze customer data
• AML and KYC