Customer Success Manager - Germany (Ref. 048)

at  FLOA

ABOUT THE COMPANY

As a BNP Parisbas subsidiary and a French leader in omnichannel payment solutions, FLOA simplifies consumers’ lives through financing solutions, such as its split payment solution, Buy Now Pay Later (BNPL), instant loans, consumer loans, credit cards and insurance.
FLOA offers its products through its partners, such as (e-)retailers, FinTechs (bank-as-service model), payment service providers and CMS or directly to end customers.
FLOA is built around 2 commercial brands: ‘FLOA Bank’ for its B2C clients and ‘FLOA Pay’ for its BB partners. FLOA’s products and services distinguish themselves by their ease of use for customers and rapid integration for partners.FLOA currently has more than 300 full time employees supporting 3 million customers and more than 100 partners, and finances more than two billion euros in goods and services each year.
Since February 2022, FLOA has been a part of the BNP Paribas Group, to accelerate its ambitions to become the European leader of split payment solutions.
FLOA is already present in France, its home country, with both FLOA Bank and FLOA Pay products, and currently provides its split payment solution in Spain, Italy, Portugal and Belgium. As FLOA is growing quickly and aims to become the European leader in payment facilities, and intends to reinforce the commercial teams to support the development of this activity.
More information on www.floapay.com

SKILLS KNOWLEDGE & EXPERIENCE

To be successful in developing FLOA’s split payment solutions, we expect the Business Developer to have strong commercial, analytical and problem-solving skills as well as leadership and communication skills.

• University degree
• Proven business development or sales experience in digital transformation, e-commerce, payment solutions or similar in an international context
• Proactivity & customer-oriented & results-oriented
• Excellent comprehensive, problem-solving and sells skills
• Effective communication skills
• Strong business acumen
• Attention to details and persuasion
• Ability to establish and activate networks
• Sense of service and expertise in customer relationship/satisfaction
• Proficiency in Microsoft Office applications and Salesforce
• Fluency in German and English (French is a plus)

This role requires frequent and regular travel within the country and to France (Bordeaux and Paris).

Please refer the Job description for details