Customer Support Advisor
at Eastern Western Motor Group
Edinburgh, Scotland, United Kingdom -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Dec, 2024 | GBP 23795 Annual | 25 Sep, 2024 | N/A | Good communication skills | No | No |
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Employment Type:
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Description:
How To Apply:
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Responsibilities:
- Build rapport with customers, listen to their service/repair needs, and understand both stated and unconscious requirements.
- Guide customers toward products/services that best suit their needs, and promote key offerings like extended warranties and service plans.
- Encourage the sale of genuine parts, accessories, and current promotions to increase sales opportunities.
- Maintain accurate customer records in the database and follow up via text, phone, email, or post to ensure satisfaction with service.
- Assist with various tasks such as welcoming customers, helping at reception, and collecting/delivering cars when necessary.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Edinburgh, United Kingdom