Customer Support Assistant at Alphabe Insight Inc

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

49000.0

Posted On

20 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Professionalism, Attention To Detail, Task Management, Organizational Skills, Problem-Solving, Computer Proficiency, Customer Focus

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking organization dedicated to building strong professional foundations through structured support, efficiency, and people-centered operations. We believe that excellence begins at the front office, where organization, communication, and professionalism set the tone for everything we do. At Skillbridge Academy, we foster a collaborative environment that values growth, reliability, and long-term career development. Job Description Skillbridge Academy is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team in Nashville, TN. This role is ideal for individuals who are passionate about delivering exceptional service, maintaining clear communication, and supporting internal operations. The Customer Support Assistant will play a key role in ensuring a positive and professional experience for clients and stakeholders. Responsibilities Serve as a primary point of contact for customer inquiries and support requests Provide accurate information regarding programs, services, and processes Maintain organized records of interactions and follow-ups Coordinate with internal departments to resolve issues efficiently Ensure timely and professional communication across all channels Support administrative tasks related to customer service operations Qualifications Strong verbal and written communication skills High level of professionalism and attention to detail Ability to manage multiple tasks in a fast-paced environment Strong organizational and problem-solving abilities Proficiency in basic computer systems and office software Customer-focused mindset with a commitment to service excellence Additional Information Competitive salary ranging from $44,000 to $49,000 per year Opportunities for professional growth and career advancement Skill development through ongoing training and mentorship Supportive and collaborative work environment Stable full-time position with long-term potential

Responsibilities

The Customer Support Assistant will serve as the primary point of contact for customer inquiries and support requests, ensuring a positive experience for clients. They will also coordinate with internal departments to resolve issues and maintain organized records of interactions.