Data Analyst and Monitoring Officer

at  Middlesbrough Council

Are you an experienced data analyst with specialist knowledge of substance misuse? Are you looking for an organisation that will support you in your professional development? If so, we have an exciting opportunity to join a new team within Middlesbrough council that helps those facing problems with substance misuse, homelessness, and domestic abuse.
We are looking for someone with a high level of relevant specialist knowledge to lead on all aspect of information, data, and analytics. Ideally, you will have experience of working within a local authority, specialist service or similar environment.

What you will be doing:

• Advising on all aspects of data and analytics including; data collection, research, analysis, report production, and BI solutions.
• Acting as an expert resource for the use of the case load management system.
• Collating and presenting relevant data to inform performance management framework and governance discussions.
• Providing day to day support with the system as well as developing and reviewing standard operating procedures.
• Ensuring compliance with legislation including GDPR by ensuring that statutory data reporting requirements are met across integrated system.
• Providing data sets for Freedom of Information Requests which relate to aspects of the Integrated Service model.
• Collaborating with colleagues in the Analytics and Data teams to ensure the timely and accurate provision of data required to support Homelessness, domestic abuse, and substance misuse.
• Supporting operational and team managers to understand data and how to use it to identify and solve problems- providing advice, reports and data visualisations where required.
• Engaging with a range of key staff and stakeholders, both internal and partner. agencies, to gather key data to help support Integrated Service model.
• Leading on strategic work with partners to use data to identify issues and solutions.
• Ensuring that analytics products are of a high-standard, and where possible are descriptive (what is happening), diagnostic (why is it happening), predictive (what may happen in the future) and prescriptive (what should we do).
• Analysing, troubleshoot and supporting effective running of case load management system and the workforce infrastructure using it.

What you must have:

• A degree in a relevant subject, or evidence of an equivalent level of academic attainment.
• Experience of working effectively within a specialist service/local authority. environment, engaging with a range of stakeholders, and providing clear, balanced advice and guidance to ensure good outcomes.
• Experience of developing and managing progress and performance- reporting and presenting information clearly and concisely.
• Technical knowledge and experience of case load management systems.
• Knowledge and experience of complex data analysis & interrogation using multiple datasets from differing sources, interpreting the outcomes to provide accurate and concise conclusions to inform service priorities and improvements.
• A good understanding of the analytics, data and information needs of local government- particularly across homelessness, domestic abuse, and substance misuse.
• A High level of computer / digital literacy.
• Knowledge and experience of key applications including but not limited to Excel, Power BI, and ETL tools.

In return, we can offer training and opportunities to continue your professional development, flexible working arrangements, family-friend policies, employee discounts and a great pension scheme.
If you have any questions or need any further information, please contact Kerrie_Hutchinson@middlesbrough.gov.uk for more information.
Telephone: 01642 727088
Email: recruitment@middlesbrough.gov.u

• Advising on all aspects of data and analytics including; data collection, research, analysis, report production, and BI solutions.
• Acting as an expert resource for the use of the case load management system.
• Collating and presenting relevant data to inform performance management framework and governance discussions.
• Providing day to day support with the system as well as developing and reviewing standard operating procedures.
• Ensuring compliance with legislation including GDPR by ensuring that statutory data reporting requirements are met across integrated system.
• Providing data sets for Freedom of Information Requests which relate to aspects of the Integrated Service model.
• Collaborating with colleagues in the Analytics and Data teams to ensure the timely and accurate provision of data required to support Homelessness, domestic abuse, and substance misuse.
• Supporting operational and team managers to understand data and how to use it to identify and solve problems- providing advice, reports and data visualisations where required.
• Engaging with a range of key staff and stakeholders, both internal and partner. agencies, to gather key data to help support Integrated Service model.
• Leading on strategic work with partners to use data to identify issues and solutions.
• Ensuring that analytics products are of a high-standard, and where possible are descriptive (what is happening), diagnostic (why is it happening), predictive (what may happen in the future) and prescriptive (what should we do).
• Analysing, troubleshoot and supporting effective running of case load management system and the workforce infrastructure using it