DD Analyst at Community Counseling Solutions

Boardman, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

43.99

Posted On

01 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Compliance, Quality Assurance, Communication, Time Management, Collaboration, Microsoft Office Suite, Data Management, eXPRS, Case Management, Training, Technical Support, Problem Solving, Documentation, Auditing, Service Coordination

Industry

Wellness and Fitness Services

Description

Description JOB TITLE: Developmental Disability Analyst LOCATION: Boardman, John Day, or Lake County FLSA: 1.0 FTE, Non-Exempt (40 hrs. per week; Monday through Friday) SUPERVISOR: DD Program Manager PAYGRADE: B10 ($29.71 - $43.99 per hour, depending on experience) *** $5,500 Hiring Bonus!! (2 year Commitment, Staggered-taxed Payout) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at https://ccswebsite.org/employment/ Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we’re looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION The Developmental Disability (DD) Analyst is responsible for ensuring the quality and consistency of case management and program operations within the developmental disabilities program. This position serves as the agency’s subject matter expert on the eXPRS system and provides support to Personal Support Workers (PSWs). The Analyst plays a key role in program and documentation quality assurance, compliance tracking, and system accuracy. This position does not have supervisory responsibilities and works under the direction of the DD Program Manager. SUPERVISION Supervision Received: Reports directly to the DD Program Manager. When the Program Manager is unavailable this position reports to the Chief Operating Officer. Supervision Exercised: None. RESPONSIBILITIES Conduct regular audits of documentation and case management activities for accuracy, compliance, and timeliness. Monitor adherence to Oregon Administrative Rules (OARs), CCS policies, and Medicaid requirements. Identify gaps or inconsistencies in service coordination and support corrective actions. Collaborate with program staff to ensure high standards in service delivery. Develop and maintain internal tracking systems to monitor key compliance and quality metrics. Serve as the agency’s subject matter expert on the eXPRS billing and authorization system. Provide training and ongoing technical support to staff related to eXPRS usage and changes. Troubleshoot system issues and coordinate with ODDS or technical support as needed. Monitor billing and authorization activity for accuracy and timely completion. Assist in implementation of new system features or updates. Support DD Office Specialists to assist PSWs regarding time entry, documentation, service expectations, and general support. Support DD Office Specialists to educate PSWs on program requirements, billing procedures, and changes in policy or process. Support DD Office Specialists with the onboarding process for new PSWs in coordination with the DD team. Support DD Office Specialists to maintain accurate and organized PSW records. Ensure compliance with background check requirements, provider enrollment, and training standards. Assist with reporting requirements and contribute to program reviews and audits. Participate in staff meetings, team discussions, and training sessions as assigned. Maintain confidentiality and comply with HIPAA, state, and federal privacy regulations. Support continuous improvement and special projects assigned by the Program Manager. Promote a professional and supportive environment for clients, coworkers, and community partners. Requirements QUALIFICATIONS Education and Experience Bachelor’s degree in a field related to human services, public administration, or business preferred but not required. At least two (2) years of experience in developmental disability services, including familiarity with eXPRS, PSW processes, and case management standards. An equivalent combination of education and experience may be considered. CERTIFICATIONS None required, eXPRS or ODDS-related training preferred. Other Skills and Abilities Strong attention to detail and understanding of compliance and quality assurance practices. Proficient in using eXPRS and other data management systems. Effective communicator with the ability to explain technical information clearly. Able to prioritize, manage time efficiently, and meet deadlines. Collaborative and responsive to the needs of clients, coworkers, and external partners. Proficient in Microsoft Office Suite and related software tools. CRIMINAL BACKGROUND CHECKS Must pass pre-employment and ongoing criminal history checks as required by ORS and OAR guidelines. In addition to a pre-employment background check, each employee, volunteer and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be grounds for immediate termination of employment, volunteering, or the termination of the contract. PERSONAL AUTO INSURANCE Must hold a valid driver’s license as well as personal auto insurance for privately owned vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. This position must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee’s insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. DRUG SCREENING This position is subject to pre-employment drug screening. Employment is contingent upon the successful completion of this screening in accordance with applicable laws and organizational policies. PHYSICAL DEMANDS While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone systems that require fine manipulation, grasping, typing, and reaching. The employee is also regularly required to sit, talk, listen, and use hands and fingers. The employee is also required to stand, walk, reach with hands and arms, stoop. kneel and/or squat. The employee may occasionally lift and/or move up to thirty pounds. Specific vision required by this position includes close, peripheral, distance, and the ability to adjust focus. This work also requires that the employees sustain their attention during periods of crisis. WORK ENVIRONMENT Tasks will occur both at the office and in the community. There will be travel required throughout the county(s) that the employee is assigned to. Occasional out of area travel and overnight stays will be required for attendance at meetings and/or training. Monitor and broker services at the home site of the customer, service provider, and office within a typical day’s routine. As indicated, employees will also be required to work in the community and homes of the customers we serve. Handicap access may not be available at all places where this position must go. There are situations where this position may be required to respond to environments where a customer is in crisis. The environments in these situations are difficult to predict and may be in uneven terrain. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER MEMBER OF NATIONAL HEALTH SERVICES CORPORATION

Responsibilities

The Developmental Disability Analyst ensures quality and consistency in case management and program operations. This role includes conducting audits, monitoring compliance, and providing support and training to staff.