Deputy Property Manager - London, England

at  Pinnacle Group

POSTED:

20 September 2024
Pinnacle Group are looking for a Deputy Property Manager to assist the Property Manager to provide a comprehensive block management service for a portfolio of properties. You will be joining our Residential Property Management team covering 5-6 sites based in Lambeth, Bermondsey, South London and East London. The Residential Property Management team oversees large, complex residential developments on behalf Institutional Investors, Developers and Residents’ Management Companies, providing comprehensive leasehold and block management services.

WHO WE ARE

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

WHO WE’RE LOOKING FOR

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client, and issued to leaseholders.
• Monitor payment of contractors and ensure invoices are processed promptly.
• Undertake regular site visits and create site reports covering observations and remedial works required.
• Respond to leaseholder/resident enquiries (phone, email, face to face)
• Instruct contractors for repair works and verify contractor work completed to specification.
• Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water, and fire) and discharge any resulting actions.

Key Requirements:

• Property/block management experience
• Communication (written/oral) & people skills.
• Microsoft Office 365, including MS Word, Excel, and PowerPoint
• Attention to detail.
• Methodical and organised
• Customer care experience

Key responsibilities:

• Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client, and issued to leaseholders.
• Monitor payment of contractors and ensure invoices are processed promptly.
• Undertake regular site visits and create site reports covering observations and remedial works required.
• Respond to leaseholder/resident enquiries (phone, email, face to face)
• Instruct contractors for repair works and verify contractor work completed to specification.
• Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water, and fire) and discharge any resulting actions

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Schem