Director Business Intelligence, Subscription Lifecycle

at  Paramount Fine Foods

Burbank, California, USA - 91505

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Nov, 2022Not Specified10 Aug, 202210 year(s) or aboveScripting Languages,Presentation Skills,Machine Learning,R,Modeling,High Pressure Environment,Python,Analytics,Data Extraction,Data Analysis,Sql,Business Intelligence,Diverse Groups,StemNoNo
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Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream Paramount Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.
Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount’s portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, Pluto TV and Simon & Schuster, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry’s most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.


STEM undergraduate degree
10+ years of experience in business intelligence and analytics
Proven experience and acumen in implementing a vision and managing a team
A track record of managerial expertise in growing & developing high-functioning teams
Subscription VOD service or streaming video experience
Experience with SQL for data extraction and analysis


STEM graduate degree or PhD
Strong statistical, data science and modeling skills/ experience
Experience with scripting languages (Python, R) for data analysis, modeling and machine learning
Excellent communication and presentation skills, particularly with senior executives and external partners
Proven success collaborating with cross-functional teams to manage complex projects across diverse groups or organizations
Comfort managing multiple projects at once in a fast-moving, high-pressure environment

LI-FV 11169



Data plays a central role at ViacomCBS Streaming and as part of the Data & Insights Group (DIG), our Business Intelligence team serves as data explorers and data storytellers for Paramount+. Our analyses, insights and recommendations to leaders and stakeholder groups throughout the company power the day-to-day decisions that help us grow and move the streaming service forward. This position is anchored around understanding, modeling, and predicting subscribers’ “lifecycle dynamics” that affect lifetime value (e.g., trial conversion, streaming behaviors, and churn). In addition, the position will inform the Product Team, responsible for current and future product features, through A|B testing and analyses that focus on quality of experience, monetization, and overall subscriber health.


Provide vision and ideation around subscriber lifecycle analysis. Kindle an inclusive, data-curious, innovative analysis and experimentation-based , “fun” environment
Assess, manage and mentor a Business Intelligence team of Directors, Managers and Analysts to perform at a high level
Correlate streaming behaviors (i.e. consumption) to lifecycle dynamics like churn to understand how certain behaviors affect subscribers’ tenure in the service
Spotlight “viewership journeys” and what product pages/ features yield desired QoE KPIs
Manage experimentation framework and collaborate closely with product and marketing teams across the business unit to design, implement and evaluate A/B and multivariate tests
Continue to advance Paramount+ Subscription analytics continuum of data models such as trialist propensity-to-convert and subscriber at-risk of churn models
Partner with the Product team on a quant sandbox, consisting of QoS and QoE KPIs and OKRs to understand the performance of existing product features and inform the roadmap of future product enhancements
Ideate, design and build a new trial conversion prediction model to understand (and mitigate) high-risk trialist behaviors
Develop automated forecasting models in partnership with finance, marketing and strategy teams
Leverage the results of Product Research Team-fielded usability studies to add depth and explain the “why” behind the business intelligence quantitative analyses around how subscribers use our service and our app


Min:10.0Max:15.0 year(s)

Information Technology/IT

Software Engineering





Burbank, CA, USA