Disaster Case Manager Jackson County

at  Catholic Charities USA

Oregon, Oregon, USA - 00000

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate08 Oct, 2021Not Specified08 Jul, 2021N/AAccess,Human Services,Communication Skills,Health Insurance,Travel,Microsoft Teams,Discretion,Outlook,Powerpoint,Resume,Excel,English,Poverty,Writing,Case ManagementNoNo
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Disaster Case Management Program
40 hours/week; Non-exempt
Limited term position; dependent on funding
Reports to: Disaster Case Management Supervisor


This position provides direct case management services to disaster survivors and their families through advocacy, information and referral, crisis intervention services and recovery services in the Jackson County area.


  • Bachelor’s degree in human services or equivalent lived and or worked experience required.
  • Background in case management and/or social work.
  • Existing knowledge and understanding of Disaster Case Management requirements and case planning strongly preferred.
  • Existing knowledge of state, county, and local community-based agencies servicing disaster survivors strongly preferred.
  • Demonstrated competency working with people from diverse cultures. Ability to work with all individuals in a culturally-competent manner.
  • Work within a strengths-based trauma informed approach.
  • Ability to communicate concisely and effectively, both verbally and in writing in English required; bilingual in Spanish strongly preferred.
  • Ability to effectively work with standard office programs including Word, Excel, Outlook, Microsoft Teams and PowerPoint.
  • Demonstrate judgment and discretion in dealing with confidential matters.
  • Commitment to Catholic Charities mission to work in partnership with vulnerable populations to achieve lasting solutions to poverty and injustice.
  • Must be able to organize and prioritize work, be proactive, take initiative, follow through, and simultaneously manage multiple priorities to ensure goals are met in a timely manner. High attention to detail required.
  • Strong written and oral communication skills.
  • Willingness to learn new skills and take on new responsibilities.
  • Strong analytical and strategic problem-solving skills.
  • Ability to work well in team setting, as well as independently; be flexible and adapt well to different dynamics in a fast-paced work environment.
  • Travel within Jackson County and other areas of Oregon required. Must have driver’s license, access to vehicle and ability to obtain automobile insurance at levels required by agency (100/300/100).
  • Satisfactory results from criminal, civil and/or motor vehicle background check required.
    COMPENSATION: Compensation is commensurate with skills and experience. Competitive benefits package, including: 100% employer paid health insurance (employee portion), disability, life insurance, paid time off, 12 paid holidays, retirement plan, free parking and more.
    TO APPLY: Submit your application, resume and cover letter at https://catholiccharitiesoregon.applicantpro.com/jobs/

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  • Conduct thorough needs assessment and develop a recovery plan to address identified disaster related un-met needs.
  • Develop a relationship with client families so as to provide the best advocacy and direction to these families to ensure their reaching self-sufficiency.
  • Assist the survivor to determine the best course of action for both short and long term recovery.
  • Develop, implement and monitor recovery plans with disaster survivors and their families to return at a minimum to pre-disaster level of well-being.
  • Provide extensive and intensive case management and follow-up services.
  • Provide highly skilled and culturally sensitive services to diverse populations.
  • Provide crisis intervention to individuals and families facing emergencies around food, shelter, medical, re-construction and other needs as presented by client.
  • Utilize knowledge of the resources available at all levels of government (federal, state and local), as well as government and community resources to make appropriate referrals to resolve identified issues.
  • Conduct home visits as necessary.
  • Advocate and interact with other service providers on behalf of participants.
  • Ensures complete case files and present case files to Case Management Supervisor for review.
  • Maintains current and accurate documentation of services provided to clients.
  • Ensures all client data is current in web-based disaster case management database(s).
  • Identify and connect disaster survivors to resources on the local, state, and federal level.
  • Reports gaps in services to Case Management Supervisor.
  • Assist clients in applying for and receiving public and private benefits.
  • Attend regular sessions with immediate supervisor.
  • Complete statistical reports.
  • Participate in trainings and coordination meetings as requested.
  • Adherence to Catholic Charities policies and procedures.
  • Perform other duties and responsibilities as assigned.


Min:N/AMax:5.0 year(s)

Other Industry

Pharma / Biotech / Healthcare / Medical / R&D



Human services or equivalent lived and or worked experience required



Oregon, USA