ARE YOU READY TO SUIT UP?

The Dispatch Security Operator is responsible for ensuring the client receives the service agreed to as stipulated in contract.

• Answer calls on the security landline phone, mobile phones, intercom and radio system
• Liaison with contractor security personnel and client regarding security activities, incidents, search programs, access control programs and overall safety
• Monitor systems and alarms including, but not limited to:
• Security systems
• Fire alarm systems
• Closed circuit television (CCTV) cameras; and
• 911 emergency dispatch
• Dispatch emergency calls to clients EH&S emergency service to manage fire, rescue, medical and the emergency command center at all applicable sites.
• Dispatch security alarms, events and activities to all sites
• Report security incidents and ensure all incidents have been accurately documents in the system and reported to the appropriate individual
• Track all alarms and resolve any alarms relating to card problems
• Report on patrols using the shift report template and the electronic tour application
• Participate in safety meetings
• Generate attendance reports in the event of an emergency condition