Emergency Department Clerk

at  Cabrini Health

Emergency Department Clerk
Permanent Full Time
Cabrini Malvern
$28.65 per hour + Penalty rates for applicable hours + 12.5% Superannuation

Cabrini offers:

• Tax savings - Salary packaging up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits
• 12.5% Superannuation and 17.5% annual leave loading
• Located close to public transport with discounted Myki Commuter fares
• Discounted private health insurance and gym memberships
• Training & support - an excellent opportunity to grow your career in the healthcare industry
• Enjoyable workplace culture in a mission-based, values driven healthcare organisation

How you will make an impact
Our Emergency Department Clerks perform a valuable frontline role where they will often be the first point of contact for patients and visitors to Cabrini Hospital. The ED Clerk will join our broader Patient Services team and perform a range of vital tasks to help ensure the smooth operation of the Emergency Department. The successful candidate will have a keen interest in healthcare, exceptional interpersonal skills as well as a caring and empathetic approach. Applicants must be able to work full time hours and availability across weekends and afternoon/evenings is preferred.

Key Responsibilities include:

• Accurately collecting information and creating patient records
• Welcoming, registering and admitting patients
• Discharging patients, including collecting payment of out-of-pocket cost
• Submitting online claims to Medicare
• Performing Health Fund Eligibility Checks
• Maintaining patient records and ensuring confidentiality of information
• Collaborating with healthcare professionals to ensure seamless patient care delivery

About you

To be successful in this role you will be professional and reliable with a commitment to providing patient-centred support. You will also have the following:

• Cert IV in Business or Medical Administration or similar (preferable)
• Previous experience in a clerical or administrative is role preferred (ideally healthcare)
• Knowledge of medical terminology would be advantageous
• Comfortability dealing with patients, clinical staff and external stakeholders such as health funds in a professional and service driven manner
• Adaptability and flexibility to multitask and prioritize effectively in a high workflow environment
• Proficiency in basic computer applications including Microsoft Suite products

Enquiries should be directed to: Julie Oliver – Manager, Operational Performance, Patient Services – 9508 1456
If you are looking for a rewarding opportunity to make a difference in the lives of others while working in a dynamic and supportive environment, we encourage you to apply for the position of Emergency Department Clerk at Cabrini. Join us in our mission to provide exceptional healthcare services to our community.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s south east. Inspired by the mission and ethic of care of the Cabrini Sisters, we have been providing quality, compassionate care to our community for 75 years.
There is something special about Cabrini. Wherever we work, we are compassionate, connected people transforming lives together. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Cabrini is an equitable and inclusive employer and is committed to providing a safe environment for children and vulnerable people.
Our values: Compassion - Integrity - Courage - Respect

Key Responsibilities include:

• Accurately collecting information and creating patient records
• Welcoming, registering and admitting patients
• Discharging patients, including collecting payment of out-of-pocket cost
• Submitting online claims to Medicare
• Performing Health Fund Eligibility Checks
• Maintaining patient records and ensuring confidentiality of information
• Collaborating with healthcare professionals to ensure seamless patient care deliver

To be successful in this role you will be professional and reliable with a commitment to providing patient-centred support. You will also have the following:

• Cert IV in Business or Medical Administration or similar (preferable)
• Previous experience in a clerical or administrative is role preferred (ideally healthcare)
• Knowledge of medical terminology would be advantageous
• Comfortability dealing with patients, clinical staff and external stakeholders such as health funds in a professional and service driven manner
• Adaptability and flexibility to multitask and prioritize effectively in a high workflow environment
• Proficiency in basic computer applications including Microsoft Suite product