EMS Dispatcher/EMT at University Hospital, Newark NJ

Newark, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

26.31

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Emergency Call Answering, Triage, Medical Priority Dispatch System, Fire Service Communications System, Information Processing, Pre-arrival Instructions, Post-dispatch Instructions, Resource Deployment, Communication Efficiency, Responder Safety, Documentation, EMS Operations Support, EMT, Dispatching, Coordination

Industry

Hospitals and Health Care

Description

Overview About the Role The EMS Dispatcher EMT is responsible for answering and triaging emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System. This role involves collecting and processing critical information, providing pre-arrival and post-dispatch instructions, and coordinating the deployment of appropriate resources. The Dispatcher ensures communication efficiency and responder safety under the supervision of an EMS Communications Supervisor. This position may function within the communications center or in the field, completing all required documentation and supporting EMS operations while representing University Hospital and EMS in a professional and positive manner. Responsibilities What You’ll Do Answers and triages emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System Collects, verifies, and processes essential caller information quickly and accurately Provides pre-arrival and post-dispatch instructions to callers as appropriate Dispatches and coordinates EMS resources to ensure timely and appropriate response Monitors all communications to maintain operational efficiency and ensure the safety of responding units Operates under the supervision of an EMS Communications Supervisor Performs duties in both the communications center and field settings, as needed Completes all required reports and documentation accurately and in a timely manner Supports the overall efficiency of EMS operations through effective communication and coordination Represents University Hospital and EMS in a professional, courteous, and positive manner at all times Qualifications What You’ll Bring Experience & Skills Requirements: Minimum of two (2) years of EMS experience required At least one (1) year of public safety dispatching experience preferred Spanish-speaking ability is desirable Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in accordance with PEOSHA standards Credential Requirements (must be current, active, and in good standing): Required Certifications: NJ Basic Telecommunicator Certification NJ Emergency Medical Dispatcher (EMD) Certification or an equivalent certification approved by EMS Department Management Emergency Medical Technician (EMT) Certification from one of the following: National Registry NJ, PA, NY, DE, MD, VA, WV, DC, or any Atlantic EMS Council member state OR NJ Mobile Intensive Care Paramedic (MICP) or Mobile Intensive Care Nurse (MICN) certification American Heart Association (AHA) BLS for Healthcare Providers ICS Level 100 Certification NIMS Awareness Certification Additional Certification Requirements: NJ EMT reciprocity must be obtained within six (6) months of hire Medical Priority Dispatch System (MPDS) certification must be obtained within one (1) year of hire What We Offer Medical & Prescription Drug Coverage Dental & Vision Insurance Health Savings Account (HSA) & Flexible Spending Account (FSA) Short- & Long-Term Disability Insurance Pension Plan Pet Insurance Employee Assistance Program (EAP) Professional Development Compensation (NJ Job Transparency Law) The expected hourly range for this position is $25.05- $26.31 per hour, in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications. About Us University Hospital is one of the nation’s leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation. Apply Today We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we’d love to meet you

Responsibilities

The EMS Dispatcher EMT is responsible for answering and triaging emergency and non-emergency calls using specialized dispatch systems, collecting critical information, and providing necessary instructions to callers. This role also involves coordinating the deployment of EMS resources while ensuring communication efficiency and responder safety.